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Jobs in Australia   »   Jobs in Brisbane   »   Customer Service Job   »   Guest Service Agent (Hotel Receptionist) - Ibis Budget Brisbane Airport
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Guest Service Agent (Hotel Receptionist) - Ibis Budget Brisbane Airport

AccorHotel

AccorHotel company logo
  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Be an advocate of ALL: Accor’s loyalty program to non members
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Liaise with inter departments to assist guest and advise of room moves
  • Roster includes working morning, afternoon, evening and overnight shifts
  • Upsell the Food and Beverage department and serve barista coffee and beverages
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