Job Description
Responsibilities of the work
· Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
· Identifying variations and potential high-risk areas in securing adherence to standards and procedures
· Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
· Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
· Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
· Developing, conducting and providing technical guidance and training in application software and operational procedures
· Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
· Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
· Performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
· Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
Technical Experience and skills:
• Minimum 4-7years of hands-on experience
Educational Qualifications:
• Minimum Degree in Computer Science, Business Analysis or related discipline from a recognized tertiary institution.
Job Type: Full-time
Salary: $70,000.00 per year
Schedule:
• 8 hour shift
Work Location: In person
Responsibilities of the work
· Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
· Identifying variations and potential high-risk areas in securing adherence to standards and procedures
· Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
· Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
· Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
· Developing, conducting and providing technical guidance and training in application software and operational procedures
· Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
· Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
· Performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
· Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
Technical Experience and skills:
• Minimum 4-7years of hands-on experience
Educational Qualifications:
• Minimum Degree in Computer Science, Business Analysis or related discipline from a recognized tertiary institution.
Job Type: Full-time
Salary: $70,000.00 per year
Schedule:
• 8 hour shift
Work Location: In person
