Manager Marketing Ancillaries and Customer Experience

Exciting opportunity to drive the Customer Experience and Ancillary Marketing strategy Together we’ll?transform our business and challenge the possibilities Full time permanent role based at our Mascot Campus   We take a commercial mindset to all we do, making strategic decisions that live up to customer expectations. We confidently explore what’s possible. We are always looking for opportunities to improve. You’ll be encouraged to challenge the norm, to voice opinions or present new ideas. We see it as an opportunity to do something we’ve never done before.   As a Manager Marketing Ancillaries and Customer Experience, reporting to the Senior Manager Marketing, you will be the key representative for Marketing across Commercial and Customer Experience domains. Leading the Customer Experience marketing team, your responsibility is to drive end-to-end customer journey design and mapping, ensuring a seamless path to conversion through Qantas channels and paid media. Your strategic impact will extend to managing marketing plans and overseeing external partnerships. With a focus…

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