You are at the heart of the hotel! As a Team Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
The Housekeeping Team Leader is responsible for assisting the Housekeeping Duty Manager & Supervisor in effectively managing all areas of the Housekeeping department. This is a part time role that will require early morning starts and weekend work.
Duties
- Thoroughly inspect designated rooms and public areas to ensure they meet hotel standard.
- Check out of order rooms, VIP occupied rooms and departure rooms to ensure these areas have been systematically cleaned in accordance with Novotel standards and health and safety standards
- Report Maintenance Concerns
- Ensure productivity is monitored and maintained
- Room allocations
- Assist with lost property requests from guests
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
Should you join our team, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.
