Customer Service Team Member

Astley's Plumbing and Hardware are currently looking for a hardworking customer service superstar to join our busy front-of-house team! The Customer Service Team Member will be the face of our business dealing directly with trade customers, assisting with sales, stock replenishment and developing a strong sales standard within the business. Previous customer service experience and trade knowledge is preferred, however plenty of on-the-job and product knowledge training will be provided.  Duties will include: Providing high-quality customer service to our clients.  Providing prompt advice on hardware products and services. Serving customers via our checkout registers.  Build relationships with customers and be able to identify their needs. Manage stock levels, minimise shrinkage and stock loss. Maintain correct stock tickets. Perform stock refill. Requires skills and attributes: Previous customer service experience. Excellent communication skills, both written and verbal.  Be proactive, enthusiastic and able to work within a dynamic team environment. Effective time management and organisational skills.  Knowledge of…

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