At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.
The Opportunity
Come and discover the opportunity to join our Kiteleys business in our Bomaderry branch as a Customer Service/Admin Officer. For more than 60 years, the Kiteleys name has been synonymous in steel roofing. From its foundation in the Shoalhaven area in 1957, it has grown to serve clients ranging from individual homeowners to leading project home builders and industrial and commercial property developers throughout NSW.
Being in a customer-facing role with us, you’ll be supporting and managing the day-to-day operations while supporting the team to deliver exceptional outcomes for our customers. You’ll ensure our business plan objectives and targets are continually met. Enjoy being part of a supportive team where we can offer work-life flexibility through our B-Flex program and opportunities for career development.
What Will You Do?
As someone who is committed to the safety of their team and delivering on customer expectations you will be:
- providing personalised assistance to customers, handling inquiries and quotes via phone and email
- partnering closely with internal stakeholders including trades, commercial, and technical teams to exceed customer expectations
- raising Work Orders for production, dispatching orders, freight organisation and invoicing.
- implementation of process improvements to provide exceptional support to internal team members.
More About You
Being a reliable and dedicated individual with a willingness to learn and develop yourself, you will also bring:
- exceptional customer service and communication skills, both written and verbal
- experience or exposure to the construction industry would be highly desired
- high attention to detail and ability to manage multiple tasks simultaneously
- the ability to influence and build rapport with internal and external stakeholders
- problem-solving skills and ability to liaise with management and relevant teams on a range of matters
- demonstrated computer literacy, with experience in data entry and MS Office
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- generous paid parental leave, including continued super contributions while you’re on leave
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference
Applications close Monday, 18th March 2024.
