At ServiceNow, we are a diverse and inclusive organisation that values collaboration, innovation, and customer-centricity. We strive to create solutions that meet our clients' unique needs and drive their success. As a Solution Consultant, you will play a vital role in understanding our clients' challenges, proposing tailored solutions, and ensuring seamless implementation. We believe in fostering a supportive and inclusive work environment where everyone's contributions are valued.
Responsibilities
- Collaborate with the sales team to understand client requirements and business objectives.
- Conduct in-depth analysis of client needs and pain points to develop customised solutions.
- Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients.
- Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.
- Conduct product demonstrations and effectively address client questions and concerns.
- Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions.
- Provide ongoing support and assistance to clients throughout the project lifecycle.
- Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise.
- Contribute to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration.
