Commencing in April, you will have property pre-opening experience in the hospitality industry, as you will become a part of the pre-opening team throughout this critical period of the development.
Reporting to the Operations Manager, you will continue to operate a profitable and sustainable eco-tourism and experience-based resort business, maximising a return on capital investment.
You will consider yourself a confident, 'all-round' leader, as this varied role will see you build and maintain successful relationships with employees, guests, and key community stakeholders. You will provide a versatile and hands-on approach to leadership and support in all areas of resort operations, including food and beverage.
The resort will have a diverse range of new high-quality accommodation options, beachfront caravan sites, suitable food and beverage offerings, tropical landscaped gardens, a resort-style swimming pool, and concierge services.
What you will do:
- Assist with the resort’s pre-opening operations and recruitment throughout the critical period pre-delivery
- Ensure an amazing guest experience and maintain appropriate levels of employees in all areas of resort operations
- Overseeing asset management focusing on the protection and preventive maintenance of key assets and buildings
- Oversee the smooth running of the resort’s day-to-day operations across all areas
- Managing financial budgets with respect to incremental revenue targets, labour, operating costs and monthly re-forecasts
- Capital works project management
- Establishing, monitoring and managing key business performance indicators
- Monitoring and maintaining a high standard of safety of all guests, visitors and employees
- Manage, develop and drive engagement of a diverse team
What you will bring:
- Understanding and experience in the eco-tourism space and in property launches
- Experience with pre-and post-opening recruitment
- Experience in managing or held an extensive senior role in a resort, or similar tourism-related role
- Strong skills for building and maintaining relationships with key tourism industry partners, local Parks & Wildlife staff and local First Nations communities
- You will have experience working in an environment where initiative, organisational and advanced planning skills are essential
- Previous experience in managing properties with a food and beverage component will be highly regarded
- You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands-on, confident and have a passion for delivering outstanding guest relations
- You will possess excellent verbal and written communication skills and have proven evidence of successful financial and strategic management and ability
- You are a hands-on leader; you walk the talk and can communicate with and manage staff at all levels
What’s in it for you?
At NRMA Parks and Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit!
- Progressive flexibility, leave and well-being benefits to balance all of life's priorities
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning holiday parks, resorts and lodges.
- Complimentary My NRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
- Market-leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
- Discounts on all NRMA insurance products, including car, home and travel
- Grow or progress your career and move around the country or across the NRMA Group's business with us.
Know you belong:
At NRMA Parks and Resorts, we celebrate and welcome differences and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected, no matter what their background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference?
Apply now, we cannot wait to hear from you!
