As a member of our Solution Consulting team, you will have a major impact on our future success. This particular role will manage one of our largest Marquee customers within ANZ in the Metals & Mining Industry, with the support and partnership of Sales, Product Management, and the executive team. This role is suited to a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles, as well as drive an account plan and strategy across a multiyear journey.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
· Support product sales as a technical and domain expert of a client-facing sales team
· Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
· Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
· Provide feedback to product management about product enhancements that can address customer needs and provide additional value
· Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
· Stay current on competitive analysis and market differentiation
· Support marketing events including executive briefings, conferences, user groups, and trade shows
