THE COMPANY This large and well-known global Professional Services firm employs 700+ staff in multiple offices across Australia, and more than 70+ offices around the globe. THE ROLE & RESPONSIBILITIES Infrastructure Engineer working in a team and role responsible for the planning, design, implementation, and support of the firm's internal enterprise infrastructure. Responsibilities include: • Build, manage & L3 support the firms internal private data centre & public cloud infrastructure + the virtual desktop environment - Wintel, MS SQL Server, VMware vSphere, Azure & AAD, storage. • Implement, manage, and support network infrastructure - routers, switches, firewalls, WIFI, SD-WAN, IP Telephony. • Infrastructure monitoring, incident management, resolution, and root causes analysis. • Handle escalations from the Service Desk. • Involvement in InfoSec maintenance and uplift initiatives. • Creation of up-to-date documentation. • Manage and deliver IT Infrastructure projects including DC decommissioning and migration to Azure; Teams telephony implementation, MDM migration to Intune etc. REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE Suitable for an L3 Infrastructure Engineer with a 'generalist' background across network systems infrastructure inside enterprise environments. Ideal for someone looking to join a reputable global business who values respect, accountability, collaboration, and knowledge sharing. The following is required: • Proven experience as a 'generalist' L3 Infrastructure Engineer - building, managing & supporting complex enterprise environments. • Strong exp with Windows Server (AD, GP, DFS, DNS/DHCP); Exchange, virtualized desktop systems, and virtualisation (VMware) • Strong networking experience - Cisco routing/switching; firewalls, IP Telephony. • Experience with SCCM/Intune and Microsoft desktop systems. • MS SQL Server experience is beneficial. • Azure + Azure AD are beneficial. • Proven exp delivering IT Infrastructure projects. • Relevant certifications - e.g. CCNA/CCNP, VCP etc. • Strong communication, documentation, and collaboration skills. • Excellent technical troubleshooting and problem-solving skills. • Team player who enjoys knowledge sharing. • Professional presentation and able to deliver complex IT concepts into easy-to-understand language. This is a full-time permanent role with hybrid working offering circa $140,000 - $150,000 (plus super) - depending on experience. Note: unrestricted Australian working rights are required to be considered for this position and successful applicants will be contacted. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
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