We are currently looking a reliable and dedicated individual to join our Front Office team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of the hotel during the overnight hours, providing excellent customer service to guests and handling financial transactions accurately.
Key duties include:
- Responsible and accountable for the efficient operations whilst Night Manager is not on duty
- Perform accurate and efficient check-ins and check-outs for guests arriving or departing during the night shift
- Conduct nightly audits to reconcile and balance all hotel transactions, ensuring accuracy in financial records
- Prepare and distribute daily reports summarising hotel operations during the night shift
- Monitor and respond to any emergency situations or security issues that may arise
- Collaborate with other departments to communicate relevant information and ensure a seamless transition between shifts
