Reporting to the Restaurant & Bar Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service. You will be assist the Restaurant & Bar Manager with the day-to-day operations in the restaurant (Quartier Bistro & Bar), In-Room Dining and Conferencing/Events. Furthermore, you will also be responsible for ensuring that strategies are in place to allow for efficient and effective staffing, while also maintaining financial and service quality and targets. Your duties will include:
- Providing for guests and patrons an experience and environment they feel meets their expectations.
- Liaising with customers and Chef/kitchen brigade to ensure service times are adhered to.
- Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
- Set up and maintain a weekly cleaning schedule for the restaurant and conference centre to achieve the highest possible hygiene and cleaning standards.
- Ensure all mis-en-place is completed prior to guests arriving.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
