- Providing exceptional customer service by responding to guest requests promptly, efficiently and courteously throughout the guest journey
- Being the guests key contact throughout their stay - you will conduct check-in, check-out, luggage assistance, phone assistance and provide tourism information
- Promoting and up-selling hotel facilities through strong product knowledge
- Maintaining a high level of professionalism and ensuring all procedures are followed
- Ensuring the highest standards of privacy and confidentiality are maintained throughout the guest stay
- Maintaining strong attention to detail when handling guest accounts, processing payments and reconciling your transactions
- Full Time & Part Time positions available
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