Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.
Due to exceptionally quick growth, we are looking to expand our team with experienced Senior Bookkeepers who can support the onboarding process of clients who've recently signed up to Retinue services. You will play a crucial role in ensuring that small business owners' books are up to date, setting the stage for a seamless transition to our business as usual (BAU) team.
If you're meticulous, love helping small business owners, and looking for a role with immediate impact on a growing base of small business owner clients, then this is for you.
Key Responsibilities
- Work closely with our customer success team to onboard new small business clients' historical and outstanding bookkeeping into Xero, supporting the seamless transition of their bookkeeping over to our BAU team
- Leverage your expertise in Xero to efficiently set up and maintain accurate financial records for clients
- Conduct thorough general ledger maintenance, bank reconciliations, and manage accounts payable and receivable.
- Communicate effectively with clients to address queries and provide support during the onboarding process
- Provide support and training to clients to assist in the transition to Retinue services and Xero software
- Generate reports summarizing the financial status of clients during the onboarding phase, facilitating a seamless handover to the BAU team.
- Delegate and oversee some of your work to junior bookkeepers, providing mentoring and guidance where required to ensure accurate and timely completion of assigned workloads
Requirements
- Minimum of two years experience in bookkeeping roles, ideally within a public practice environment or dealing with multiple clients
- Knowledge of other accounting software tools (Quicken, MYOB, Reckon) and demonstrated experience in transitioning clients from one system to another
- Proficiency working with Xero and Xero Payroll
- A strong ability to multitask and prioritise work effectively
- A keen eye for detail and a commitment to delivering high-quality work
- Great written and verbal communication skills
- Comfortable working in a fast-paced environment with tight deadlines
Benefits
- $80k - $95k + super salary (depending on relevant experience)
- Flexible working options available, ability to work from home following your probationary period
- Financial support with any formal studies and industry licenses and registrations
- Yearly overseas holiday for our top performers across the business
- Spacious office space with great amenities (coffee machine, pool table, table tennis), close to public transport, cafes, gyms and retail
- Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
- Employee and client referral programs, help us grow our business and be rewarded!
- Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities, etc.
Our Commitment
We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.
Apply now to join our team and contribute to the success of Australian small business!
