Mindil Beach Casino Resort is the ultimate entertainment destination in the Northern Territory. The guest experience is at the heart of everything we do. Boasting over 600 electronic gaming machines, more than 30 exciting table games, four restaurants, four bars, Darwin’s only five-star beachfront resort with 152 luxury rooms and a myriad of unique function spaces. We are currently seeking a full time Front Office Team Leader to supervise the day-to-day operations of the Hotel Reception. This role is extremely hands-on, customer focused, and requires a person who can help lead the team in meeting and maintaining our brand standards and guest expectations. ABOUT THE ROLE: Maximise guest satisfaction by ensuring efficient management of all guest issues Develop effective relationships across all departments Facilitate the delivery of a guest culture of “fun and entertainment” by ensuring staff actively engage guests Assist in the delivery of staff training Participate in Performance Management processes Effective cost controls while providing maximum value to the company and guests Assist with setting budgets and forecasting Ensure any initiatives are implemented on time, to budget and to requirements ABOUT YOU: Customer focus & strong communication skills The ability to train and motivate a team Immaculate presentation Attention to detail and superb organisational skills Previous experience in Opera High level of numeracy & literacy Bachelor or Masters in Hotel Management or Hospitality studies highly desirable Experience in a Supervisory or Managerial position in a 4.5 or 5 star property Demonstrated knowledge and understanding of Front office and Reservations systems Delaware North Companies Australia is a market leader in the hospitality industry with a portfolio spanning: sporting stadiums, airports & transport, leisure & entertainment, resorts, remote services and gaming venues across Australia and New Zealand If you are after a winning career, APPLY TODAY Applications close 31-12-2023 Stay Connected Follow us on social media to get the latest information and updates © 2019 Delaware North | Privacy | Developed by the SHAPE group
Click here to view more detail / apply for Front Office Team Leader – Mindil Beach Casino Resort
Click here to view more detail / apply for Front Office Team Leader – Mindil Beach Casino Resort
