Systems Administrator - Full-time Permanent Position - Attractive Salary -Newcastle location Your new company We have an exciting permanent full-time opportunity for an experienced IT Infrastructure Administrator with a leading manufacturing organization based in Newcastle. Your new role IT Infrastructure administrator is responsible for providing onsite technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary. This position will also support Corporate IT infrastructure projects including global PC/Server patching, PC imaging process, Anti-Virus and mobile device management deployment.
Provides onsite and remote IT support for internal users based at multiple locations in terms of hardware, systems, teleconferencing, etc.
Educate and advocate use of collaboration environments (O365, Outlook, Teams, Sharepoint, OneDrive).
Reviews hardware/Software (PC, Server, Network, etc.) lifecycle and manages replacements based on corporate IT guidelines.
Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
Understand and assist with the tools and process required to identify, test, deploy and support security patches and antivirus definition files to all PCs and servers.
Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance.
Provides support for network connectivity or related network issues for the user community.
Analyzes network activity and network problems to discover and prevent systematic errors. Recommends network design changes/enhancements for improved systems availability and performance.
Audit Certification: Point of contact to review security, segregation of duty, backup retention and other audit requirements. Document and resolve any findings.
Change Management: Follow corporate IT ITSM processes to support end users and system changes.
What you'll need to succeed
Demonstrated experience working autonomously as the single point of contact for IT issues
Experience supporting Windows Server, VMWare, HyperV and Veeam backup.
Experience supporting a hybrid remote work-from-home and in office workforce.
Experience supporting Office 365 and identity management components.
Additional Certifications such as MCP, A++, CompTIA A+ preferred.
Excellent technical knowledge of laptop computers and Service Desk hardware, including but not limited to Windows 10 laptops and experience with Active Directory.
Strong ability to quickly learn new information system technology.
Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization.
Knowledge of commercial enterprise-level tools and products to provide network services.
Familiarity with Windows and Unix based server technologies.
What you'll get in return
Full-time Permanent Position
Flexible Working Arrangements
Highly Competitive Salary
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. +61 2 9249 2207 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
Provides onsite and remote IT support for internal users based at multiple locations in terms of hardware, systems, teleconferencing, etc.
Educate and advocate use of collaboration environments (O365, Outlook, Teams, Sharepoint, OneDrive).
Reviews hardware/Software (PC, Server, Network, etc.) lifecycle and manages replacements based on corporate IT guidelines.
Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
Understand and assist with the tools and process required to identify, test, deploy and support security patches and antivirus definition files to all PCs and servers.
Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance.
Provides support for network connectivity or related network issues for the user community.
Analyzes network activity and network problems to discover and prevent systematic errors. Recommends network design changes/enhancements for improved systems availability and performance.
Audit Certification: Point of contact to review security, segregation of duty, backup retention and other audit requirements. Document and resolve any findings.
Change Management: Follow corporate IT ITSM processes to support end users and system changes.
What you'll need to succeed
Demonstrated experience working autonomously as the single point of contact for IT issues
Experience supporting Windows Server, VMWare, HyperV and Veeam backup.
Experience supporting a hybrid remote work-from-home and in office workforce.
Experience supporting Office 365 and identity management components.
Additional Certifications such as MCP, A++, CompTIA A+ preferred.
Excellent technical knowledge of laptop computers and Service Desk hardware, including but not limited to Windows 10 laptops and experience with Active Directory.
Strong ability to quickly learn new information system technology.
Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization.
Knowledge of commercial enterprise-level tools and products to provide network services.
Familiarity with Windows and Unix based server technologies.
What you'll get in return
Full-time Permanent Position
Flexible Working Arrangements
Highly Competitive Salary
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. +61 2 9249 2207 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
