The Position:
The First Nations Australian Mentor is responsible for delivering excellent service to our First Nations clients and ensuring they feel engaged and valued while receiving a service from atWork Australia. The role includes assisting clients with activities to find sustainable employment including Job Search, connection with local services, talking to employers and support while in-work
The role will also be instrumental in the co-design of services for First Nations clients, ensuring that atWork Australia delivers a service that enables our First Nations clients to find and keep good work.
You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space.
Key Responsibilities:
- Support atWork Australia leaders and HR teams to develop services for clients and employees
- Engage with First Nations clients throughout their time in service with atWork Australia, supporting them to overcome barriers to employment
- Engage with the local community to provide wrap-around services to First Nations clients
- Support Job Coaches, In-Work Support Coaches and Employer Engagement Consultants to work with First Nations Clients to find and keep good work
- Assist clients with access to their MyGov accounts and how to upload their job searching requirements.
- Work closely with all atWork staff to identify training needs and to provide quality service to our clients.
- Engage clients in the training programs being delivered.
