The primary purpose of this role is to produce a high quality work product on intermediate to complex claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties About the role: Analyse first report to determine nature of loss, coverage provided and scope of injury/damage Conduct investigations of all aspects of reported claims Promptly and properly document all developments on claim workstation file Effectively communicate with the following: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers insureds, counsel, third parties and/or their legal representatives Effectively present cases at claims committee About You: Tertiary qualified, law degree preferred Demonstrated effective Investigation techniques Written and verbal communication related to claims handling Knowledgeable of Insurance contracts Understanding of legal requirements, regulations, and litigation procedures