Your new company Established over 30 years ago, this mid-sized family business is competing with some of the largest players in the Australian market! A multi-award winning (4 years running!), Steadfast Brokerage is experiencing exponential growth. Why you ask? Well, they have a 98.5% repeat business rate and solely pride themselves on referrals and exceptional customer service and do not need to advertise at all. With an innovative CEO and a basic ethos of 'work hard, play hard', you can see why they are an industry leader, and have such good employee retention! They are currently looking for an experienced Account Executive OR Account Manager to join their SME Commercial team of innovative & experienced individuals! Your new role
Accountability for a portfolio of accounts allocated to you
Processing new business, renewals, cancellations, endorsements
Calculating premiums
Providing excellent customer service, exemplary work and demonstrating reliability to the internal team and external clients at all times
Maintaining in depth knowledge of the client's needs to assess current and future needs
Identifying and suggesting suitable products, services and upgrades to clients
Keeping informed of market dynamics and the associated impact on the company and its client
Developing networks with external stakeholders including underwriters and clients
Liaising with team members including the Claims team
Undertaking general administration, processing and any other duties as requested
Supporting Account Managers within the division to: o Manage, retain and grow the existing book of business
Manage service delivery on all existing, new and prospective business
What you'll need to succeed
ANZIIF Tier 1 accreditation
2+ years' experience working within a commercial OR SME team (Managing your own portfolio) would be highly desirable
Put the client first - You will need to have the ability to build and utilise networks to our clients' advantage
Excellent Australian product knowledge, commercial awareness
Self-motivated and capable of working in a team or independently
Excellent all-round communication and analytical skills
What you'll get in return
Continuous career progression
ABOVE industry average salary package
Flex/hybrid work - 2 days WFH
Work in a newly refurbished modern office
Free parking to all staff!
Escape Micro-Management - Relaxed office with a focus on autonomy
Employee benefits, which include free massages, discount & free insurances (Health, Travel, Motor)
Regular appraisals, promotions and salary reviews
Work for a company that prides itself on diversity and offers EAP
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact Daniel Karmazin for a confidential discussion on your career. Please click here to apply.
Accountability for a portfolio of accounts allocated to you
Processing new business, renewals, cancellations, endorsements
Calculating premiums
Providing excellent customer service, exemplary work and demonstrating reliability to the internal team and external clients at all times
Maintaining in depth knowledge of the client's needs to assess current and future needs
Identifying and suggesting suitable products, services and upgrades to clients
Keeping informed of market dynamics and the associated impact on the company and its client
Developing networks with external stakeholders including underwriters and clients
Liaising with team members including the Claims team
Undertaking general administration, processing and any other duties as requested
Supporting Account Managers within the division to: o Manage, retain and grow the existing book of business
Manage service delivery on all existing, new and prospective business
What you'll need to succeed
ANZIIF Tier 1 accreditation
2+ years' experience working within a commercial OR SME team (Managing your own portfolio) would be highly desirable
Put the client first - You will need to have the ability to build and utilise networks to our clients' advantage
Excellent Australian product knowledge, commercial awareness
Self-motivated and capable of working in a team or independently
Excellent all-round communication and analytical skills
What you'll get in return
Continuous career progression
ABOVE industry average salary package
Flex/hybrid work - 2 days WFH
Work in a newly refurbished modern office
Free parking to all staff!
Escape Micro-Management - Relaxed office with a focus on autonomy
Employee benefits, which include free massages, discount & free insurances (Health, Travel, Motor)
Regular appraisals, promotions and salary reviews
Work for a company that prides itself on diversity and offers EAP
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact Daniel Karmazin for a confidential discussion on your career. Please click here to apply.
