Bringing flavours of Middle Eastern street food found in Tel Aviv and Jerusalem to Sydney, with fine and high quality execution, Desert Ship Pty Ltd, trading as Shaffa currently seeks a full-time Restaurant Manager who will be responsible for overseeing, organising and coordinating the restaurant’s general operations in the sales and service of food and beverages to customers.
Responsibilities and tasks:
• Opening and closing the Restaurant, including management of staff arrivals and departures for shifts
• Restaurant concierge, ensuring customers are greeted and seated appropriately, taking reservations from customers
• Liaising with chefs on each day’s menu and fulfillment requirements
• Recording stock levels and ordering stock, if required, in conjunction with chefs
• Handling of day-to-day financial transactions, opening and close cash register
• Maintaining standards of cleanliness and hygiene protocols
• Managing maintenance of Restaurant equipment including furniture
• Menu planning and pricing, regularly assessed in conjunction with chefs and management
• Assisting with staff selection process, including interviews and on-the-job training
• Providing appropriate service to customers, handling compliments and complaints
• Generally overseeing the restaurant functions and resolving any issues, reporting to management where necessary
• Managing special functions held by the restaurant
• Managing staff meetings
• Ensuring Occupational Health & Safety (OH&S) policies and procedures are followed by all Café staff
• Ensuring health regulations are upheld and the health regulation record is kept up to date and in order
• Inspecting dining facilities to ensure they comply with health regulations and are in a suitable, clean and functional state for customers
• Assisting staff by order taking
• Communicating with and maintaining a good working relationship with management
Required skills and attributes:
• A level of skill commensurate with a degree, advanced diploma or diploma, plus 2 years of relevant experience, or alternatively, at least 3 years of relevant work experience as a Café or Restaurant Manager in the hospitality industry in lieu of any formal qualification(s)
• Ability to multi-task and work in a high pressure environment
• Strong communication skills
• Experience managing staff in a busy café or restaurant
Responsibilities and tasks:
• Opening and closing the Restaurant, including management of staff arrivals and departures for shifts
• Restaurant concierge, ensuring customers are greeted and seated appropriately, taking reservations from customers
• Liaising with chefs on each day’s menu and fulfillment requirements
• Recording stock levels and ordering stock, if required, in conjunction with chefs
• Handling of day-to-day financial transactions, opening and close cash register
• Maintaining standards of cleanliness and hygiene protocols
• Managing maintenance of Restaurant equipment including furniture
• Menu planning and pricing, regularly assessed in conjunction with chefs and management
• Assisting with staff selection process, including interviews and on-the-job training
• Providing appropriate service to customers, handling compliments and complaints
• Generally overseeing the restaurant functions and resolving any issues, reporting to management where necessary
• Managing special functions held by the restaurant
• Managing staff meetings
• Ensuring Occupational Health & Safety (OH&S) policies and procedures are followed by all Café staff
• Ensuring health regulations are upheld and the health regulation record is kept up to date and in order
• Inspecting dining facilities to ensure they comply with health regulations and are in a suitable, clean and functional state for customers
• Assisting staff by order taking
• Communicating with and maintaining a good working relationship with management
Required skills and attributes:
• A level of skill commensurate with a degree, advanced diploma or diploma, plus 2 years of relevant experience, or alternatively, at least 3 years of relevant work experience as a Café or Restaurant Manager in the hospitality industry in lieu of any formal qualification(s)
• Ability to multi-task and work in a high pressure environment
• Strong communication skills
• Experience managing staff in a busy café or restaurant
