Practice Manager - Greencross Carrara
Greencross Carrara is a leading veterinary clinic dedicated to providing exceptional pet care services in Carrara and the surrounding areas. As a part of the Greencross family, we are committed to delivering high-quality veterinary care and outstanding customer service.
Position Overview:
We are seeking a dynamic and experienced Practice Manager to join our team at Greencross Carrara. The ideal candidate will play a pivotal role in the efficient operation of the clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals.
Key Responsibilities:
Leadership and Team Management:
- Lead, mentor, and motivate a team of veterinary professionals and support staff.
- Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction.
Operational Excellence:
- Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance.
- Ensure compliance with veterinary standards and regulations.
Client Relations:
- Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly.
- Implement strategies to enhance client retention and satisfaction.
Financial Management:
- Work closely with the regional management team to achieve financial targets and budgets.
- Monitor and manage clinic financial performance, including invoicing and accounts receivable.
Marketing and Community Engagement:
- Collaborate with the marketing team to develop and implement promotional strategies to attract new clients.
- Engage with the local community to build awareness of the clinic's services.
Qualifications and Skills:
- Cert IV in Veterinary Nursing.
- Proven experience in a managerial role within the veterinary industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Knowledge of veterinary practice operations and industry regulations.
- Business acumen and financial management skills.
- Customer-focused with a commitment to delivering outstanding client service.
Benefits:
- Competitive salary and performance-based incentives.
- Continuing education opportunities.
- Employee discounts on veterinary services.
- Supportive and collaborative work environment.
How to Apply:
If you are a motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Carrara, please submit your resume and a cover letter outlining your relevant experience via the link below.
