Being led by the national team, you will support all front of house experiences and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver premier experiences that are uniquely memorable at our Partners Melbourne location.
In this position it will be critical to own front of house services and events from beginning to end ensuring all interactions are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “we can do” spirit across all areas and touch points.
Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.
Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.
Key accountabilities will include, but not be limited to -
- Strong customer service and executive interaction experience
- Ability to multitask many events and projects at one time.
- Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs.
- Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event when required.
- Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets.
