Being led by the GSA Lead Supervisor, our Guest Service Ambassador (GSA) will assist with ensuring our Client Partners operations are seamless and leave a positive impression with every interaction. Situated throughout the floors of this brand-new global campus, the GSA team will be the solution-orientated service professionals ensuring each experience is unforgettable.
In this position it will be critical to own front of house services and events from beginning to end ensuring all interactions are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “we can do” spirit across all areas and touch points.
Our Partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.
Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.
Key accountabilities will include, but not be limited to -
- Support all functions across all specialty floors and workplace floors
- Perform check-in/registration for our events and be the point person for welcoming all.
- Perform related event support tasks to see success in every event, working closely with the Event & Hospitality Assistants
- Main point of contact for all employees at all levels.
- Navigate the ambiguous and maintain a service flexibility in an ever-changing environment
- Patience, a sense of humour, adaptability, and a positive, can-do attitude!
