• About Enable
At Enable we’re building software that helps our customers seize every opportunity the deal economy represents. In doing this, we are one step closer in achieving our vision of intelligent plans connecting every business relationship. But we can’t do this alone. We’re looking for go-getters, innovators, and leaders who can take us to the next level in helping the world make better deals.
Help us power the deal economy!
About the role
We are seeking an Implementation Analyst join our growing Customer Success team in our Sydney office. This is a technical, customer-facing role focused on helping businesses around the world adopt our product. The primary aim of this position is to work with users to identify product / system requirements and formulate solutions which can then be implemented by developers.
Working with the customer's finance and commercial teams, a successful applicant will enjoy using their numerical skills to understand complex business processes. As an graduate implementation analyst you will work alongside our experienced Customer Success Managers applying your problem solving capabilities to design a configured solution which meets the customer's requirements.
The onboarding process focuses on the features customers need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals. Going above and beyond a customer simply making use of the product, we will continue pushing to maximize customer’s adoption. We want customers to end their legacy processes and become fully dependent on Enable for their financial processes.
As part of the Customer Success team, you will be involved in:
o the entire implementation process including delivery, training, validation and ongoing support of the software once it has been adopted by the customer. The team manages Enable's help center, producing new articles and video content, continually reviewing the current state of the help center and identifying where improvements can be made.
o analysing client processes to identify inefficiencies, and suggesting improved practices using Enable software
o applying project management methodologies, principles, and techniques to develop solutions for clients
o utilising data and process modeling techniques to develop insights
o serve as a central point of reference and information for clients throughout the implementation process
What we’re looking for:
We are seeking someone who is driven to develop their skills and is passionate about technology. This is an exciting role with excellent career and salary opportunities. To apply you must have a Bachelor's degree (AQF8) in Mathematics, Physics, or another numerate subject with a high distinction or distinction. Our most successful candidates have come from the top universities across the world.
The primary aim of this position is to work with users to identify product / system requirements and formulate solutions which can then be implemented by developers.
At Enable we’re building software that helps our customers seize every opportunity the deal economy represents. In doing this, we are one step closer in achieving our vision of intelligent plans connecting every business relationship. But we can’t do this alone. We’re looking for go-getters, innovators, and leaders who can take us to the next level in helping the world make better deals.
Help us power the deal economy!
About the role
We are seeking an Implementation Analyst join our growing Customer Success team in our Sydney office. This is a technical, customer-facing role focused on helping businesses around the world adopt our product. The primary aim of this position is to work with users to identify product / system requirements and formulate solutions which can then be implemented by developers.
Working with the customer's finance and commercial teams, a successful applicant will enjoy using their numerical skills to understand complex business processes. As an graduate implementation analyst you will work alongside our experienced Customer Success Managers applying your problem solving capabilities to design a configured solution which meets the customer's requirements.
The onboarding process focuses on the features customers need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals. Going above and beyond a customer simply making use of the product, we will continue pushing to maximize customer’s adoption. We want customers to end their legacy processes and become fully dependent on Enable for their financial processes.
As part of the Customer Success team, you will be involved in:
o the entire implementation process including delivery, training, validation and ongoing support of the software once it has been adopted by the customer. The team manages Enable's help center, producing new articles and video content, continually reviewing the current state of the help center and identifying where improvements can be made.
o analysing client processes to identify inefficiencies, and suggesting improved practices using Enable software
o applying project management methodologies, principles, and techniques to develop solutions for clients
o utilising data and process modeling techniques to develop insights
o serve as a central point of reference and information for clients throughout the implementation process
What we’re looking for:
We are seeking someone who is driven to develop their skills and is passionate about technology. This is an exciting role with excellent career and salary opportunities. To apply you must have a Bachelor's degree (AQF8) in Mathematics, Physics, or another numerate subject with a high distinction or distinction. Our most successful candidates have come from the top universities across the world.
The primary aim of this position is to work with users to identify product / system requirements and formulate solutions which can then be implemented by developers.
