What you get to do in this role:
- Be the face of the ServiceNow platform to executives at the largest customers in Australia and New Zealand and demonstrate CTO-like understanding of the shared vision between ServiceNow and the customer
- Direction of the SC Team Leads and Managers and other SC’s within the region, and development of long-term coverage plans for the region
- Lead change and through change of a hyper growth company
- Partner with sales counterpart to develop of account/business strategy
- Partner with sales counterpart in support of business selling motion. Activities will include high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region
- Coordination/Liaison of strategic development of resources within the region, including approval of training plans, career development planning, conducting regular reviews, coaching/counseling SC's for their professional growth
- Compensation decisions for the ever-changing business
- Review of resource utilization, planning for specialized coverage of all major sales activity areas (Direct, Channel, OEM and Marketing), and review of the resource matching process
- Providing assistance to the managers in the recruitment and hiring of SC's to fill staffing requirements
- Provide thought leadership to Senior Government Executives around business and digital transformation
- Develop key strategic relationships with Channel Partners to drive market share
- Create an organizational culture in the regional SC Organization that will be a basis for the motivation, development, and retention of all SC’s
- Participation in regular territory reviews with regional sales directors resulting in a detailed understanding of the top deals in the region
- The ability to speak to press and analysts about ServiceNow technology – from product releases to overall value propositions
- Additional responsibilities include development of relationships with other organizations inside ServiceNow as well as maintaining current knowledge of both corporate and industry direction
