About the role
As the Injury Management Specialist you will play a vital role in the success of the Regional WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.
As a valued team member, your responsibilities will include:
- Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
- Implement services as per Customer SLAs
- Coach team member to undertake work in accordance with customer requirements
- Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
- Represent WFA at public forums and on various committees as required
We don’t hold you back
- Opportunities to work in over 80 locations in Australia
- Ongoing flexible working arrangements – you’ll be equipped to manage your own time
- Tap into wider career opportunities of the broader group
- Career planning and mentoring program
Work is a journey, not a destination
- More than a job – join social impact teams
- Professional Development study options
- Paid Parental leave
- Assistance with CPD requirements
- Financial Incentive programs to reward you for your hard work
