You will be part of a close-knit, multidisciplinary team providing high grade design, engineering, support and innovations to a largescale enterprise Solaris/AIX/Unix/Red Hat Linux environment spanning multiple locations, both within Australia and internationally. Your role will leverage your expert knowledge to design, provide end to end build and implementation, system performance tuning, system wide software installation, and support of Solaris/AIX/Unix/RHEL systems.
We will value your input into policies, procedures, and SOP’s relating to maintenance and management of the operational infrastructure and platforms. Interact with technical subject matter experts to ensure delivery is fit for purpose and providing insights and options to create greater efficiency for our client.
Following defined ITSM processes including Incident and Problem analysis and management with technical issues. Performing post Incident reviews and root cause analysis related to the technologies you’ll be supporting.
Specific Functions
- Manage and maintain the ongoing operational requirements of the client and infrastructure relating to current Solaris/AIX/Unix/RHEL technologies.
- Implement and test firmware/software upgrades, including security patching.
- Assist in design, implementation and administration of new infrastructure installations and project related work.
- Provide solutions to a variety of technical problems of varying scope and complexity.
- Develop relationships with internal IT groups and relevant business stakeholders to contribute innovations to continuous service improvement plans that drives the uplift of the reliability, performance and efficiency of the underlying platform that delivers the IT Services
- Source and analyse relevant subject matter documentation.
- Contribute to IT support process and policy development.
- Ensure adherence to processes, procedures and security requirements.
- Ensure the IT support products and services provided to programs are of the highest quality that satisfy all regulatory and technical requirements.
- Comply with legislation and Company policies, processes and instructions, including those relating to non-discrimination, environment, safety, duty of care, and the quality management system.
- Display behaviours that reflect the Company values.
- Take reasonable care of your own health and safety, and that of others, follow any reasonable instruction given by the Company, and report any concern(s) which may give rise to danger, and/or any injury which may occur in the workplace.
