Customer Care Representative
The Animal Referral Hospital Homebush is a leading veterinary facility dedicated to providing high-quality and compassionate care to pets. We are seeking a Customer Care Representative to join our team and contribute to our mission of ensuring the well-being of animals.
Job Description:
As a Customer Care Representative, you will be the first point of contact for our clients, providing exceptional customer service and support. You will play a crucial role in ensuring a positive experience for pet owners during their visits to our hospital.
Responsibilities:
- Greet and assist clients in person and over the phone.
- Schedule appointments and manage the reception area.
- Provide information about our services, policies, and procedures.
- Handle inquiries, resolve issues, and escalate concerns when necessary.
- Work collaboratively with veterinary staff to ensure seamless customer service.
- Maintain accurate records of client interactions and appointments.
Qualifications:
- Previous experience in customer service, preferably in a veterinary or medical setting.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Compassion for animals and a genuine interest in their well-being.
- Proficiency in computer systems and basic office software.
How to Apply:
Interested candidates are invited to submit their resume and cover letter via the link below.
Join Animal Referral Hospital Homebush and contribute to our commitment to providing exceptional care to pets and their owners. Be a part of a dynamic team within veterinary industry!
