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Jobs in Australia   »   Jobs in Melbourne   »   Customer Service Job   »   Manager - IAM Support Specialist - Technology Consulting
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Manager - IAM Support Specialist - Technology Consulting

THE TRUSTEE FOR ERNST & YOUNG SERVICES TRUST

THE TRUSTEE FOR ERNST & YOUNG SERVICES TRUST company logo
EY is a global professional services organisation providing consulting, assurance, tax and strategy and transaction services. We are committed to doing our part in building a better working world, to help create wider economic and social benefits today, and a strong legacy for a better tomorrow.

The Opportunity
Our Technology Consulting team are looking to hire a IAM Support Specialist, Manager based in Sydney or Melbourne.

EY Cyber has a specialist consulting group, designing, and implementing both Identity and Access
Management (IAM) and Privileged Access Management (PAM) solutions for EY clients. As
engagements are completed and solutions are implemented, EY offers our clients ongoing
Application Managed Services to provide continuous improvement and maintain their custom IAM
solutions, maximizing the return on investment made and providing domain expertise to support
the client.

Skills and attributes for success:
• Experience providing technical support and administration of enterprise-level, back-end
• software solutions.
• Proven experience within a technical IT/IS Service Desk/Support Desk and/or an IT
• Operations/Administration team, including the use of helpdesk ticketing systems.
• Working knowledge of the following core platform technologies: Windows Server, Active
• Directory, Networking, MS SQL Server, IIS, PowerShell, and SSL Certificates.
• An understanding of Identity and Access Management concepts, e.g. Active Directory, User
• Accounts, Group Membership, Role Based Access, the Identity Lifecycle, Password
• Management, etc.
• Ability to perform advanced Leve 2/Level 3 Technical troubleshooting, providing a high level
• of customer service
• Experience in working within an ITIL-based operational framework, including navigating
• successfully within Incident Management, Problem Management, and Change Management
• processes. Preferred but not essential.

Ideally, you’ll also have
• Microsoft Certifications (MCSA, MCSE)
• Identity and Access Management (IAM) technology skills including one or more of the
• following products: Azure Active Directory (AAD), Microsoft Identity Manager (MIM), NetIQ, SailPoint IIQ, One Identity Manager, Saviynt, Active Directory Federation Services (ADFS), OKTA
• Privileged Access Management (PAM) technology skills including one or more of the following products: CyberArk, BeyondTrust, Safeguard, Thycotic.

The sponsored approver for this role is EY Business Solutions Pty Ltd.


The minimum salary for this role is AUD $136,000 inclusive of superannuation and dependent on skills and experience.

To apply please click on the following link https://careers.ey.com/job-invite/1459251/
✱   This job post has expired   ✱

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