Working at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. As a Visual Merchandiser Manager you lead, guide and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible for implementing and following-up your team to protect the Visual Identity to make us the leading destination for style, through creativity and culture
At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.
As a Visual Merchandiser Manager at H&M you:
- Ensure you are up to date with current fashion trends and styling techniques so you can anticipate your customers’ needs
- Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook
- Share, inspire and educate the whole store team on seasonal trend information
- Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales
- Evaluate and develop the visual and commercial skills of the visual team
- Drive Hello Member Program in line with country and store goals
- Support the store to achieve excellent customer service
