At the modern Accor Vacation Club Corporate Office located in Surfers Paradise a stone’s throw away from the stunning beachfront, you will work within the Reservations team to provide exceptional customer service and build lasting relationships.
WHAT IS IN IT FOR YOU:
- Work Your Way over a flexible rotating roster in a Fixed-Term Full Time position between Monday – Friday 7am – 7pm and Saturdays 8am – 4pm (6-Month Contract)
- Personalised training when you join and throughout your employment to allow you to grow and continue your career within Accor Vacation Club and the Accor Group
- Enjoy working just steps away from the iconic Surfers Paradise beach front
- Unlock worldwide benefits on accommodation, dining, lifestyle and more
- Upskill your competencies within a supportive and engaging team environment and professional development support
YOUR EXPERIENCE AND SKILLS INCLUDE:
- A passion for delivering high quality customer service
- Exceptional communication skills both verbal and written
- You exceed expectations and create memorable moments sharing your passion for travel
- The ability to build rapport and have engaging conversations with members
WHAT YOU WILL BE DOING:
- Assist Members as you make accommodation bookings across Accor Vacation Club & Accor hotels.
- Answer incoming calls & emailed enquiries, providing assistance & creative solutions to Members seeking holiday advice, suggestions or availability information.
- Showcase your ability to build rapport through engaging conversations with Members.
If you have a strong passion for delivering exceptional customer service and desire to be part of a dynamic working environment, we would love to hear from you!
