Terms of Employment: Full Time, permanent ongoing
Job Location: Front Street – Hamilton Island QLD 4803
Open to remote candidates: No
How to apply: Apply through this website
Wage: $27.83 per hour
Expected start date: 15 November 2023
Number of positions: 1
Hours: 38 per week
Duration: Permanent ongoing
Job Description
Assists the outlet management in ensuring a high standard of Food & Beverage service is provided by supervising and training Food & Beverage attendants of a lower grade in an enthusiastic and friendly manner in accordance with the service policy and standards to ensure guest satisfaction at all times
Commencement Date: 15 November 2023
Type of Employment: Full Time (38 hours per week). Permanent, ongoing position
Hours of Work: Shift work and weekend work is required
Rate of Pay: Wage position, $27.83 per hour Food and Beverage Supervisor (wage level 5)
Vacancies: 1 position available
Location On Island position – Hamilton Island, QLD 4803
Your Benefits
• Save money with subsidised furnished staff accommodation
• Staff discounts on restaurants and activities!
• Fantastic work culture and supportive community
• Walk to work - forget city traffic
• Enjoy living and working on the doorstep of the Great Barrier Reef!
Job Description
• Supervise the operation of the outlet, supervise frontline Food & Beverage attendants and coordinate service to achieve consistency
and a high level of guest satisfaction
• Respond to guest enquiries, requests and complaints in a prompt and courteous manner. Takes responsibility to ensure maximum
guest satisfaction at all times
• Perform opening and closing duties as required
• Assist outlet management and Workplace Trainer with training of frontline Food & Beverage attendants
• Attend a Point of Sale (POS) terminal and perform cashiering duties such as receiving money, processing refunds and charging
customers correctly for items purchased in accordance with Standard Operating Procedures including POS data entry. Ensure all
cashiering discrepancies are reported to the Manager with a detailed explanation
• Ensure the allocated station is attended by advising the immediate supervisor
• Consistently develop and improve your product knowledge within the department to ensure you are able to take advantage of
opportunities for up selling and suggestive selling
• Mix a range of sophisticated drinks
• Ensure the security and have full control of the cellar, store room or liquor store including the receipt, delivery and recording of
goods
• Attend meetings, training and other duties as directed by the departmental manager
• Ensure Food Safe handling standards are practiced at all times
• Ensure Resort, Customer and Staff information or transactions are kept confidential during or after employment with the company
• Team effectiveness – act as a positive influence and work as part of a team
• Work, Health & Safety (WHS) – follow all HIE WHS policies & procedures
• Undertake any other tasks as directed by your manager
About You
• Willingness to deliver a exceptional customer service
• Impeccable grooming and presentation
• Reliable and positive attitude
• Unrestricted Driver Licence (preferred)
About Us
Part of the Whitsundays and in the heart of the Great Barrier Reef, Hamilton Island is one of Australia’s most spectacular and sought-after holiday destinations. Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options, over 20 different culinary options, a championship golf course, a luxury Yacht Club and of course the award winning qualia resort.
Job Location: Front Street – Hamilton Island QLD 4803
Open to remote candidates: No
How to apply: Apply through this website
Wage: $27.83 per hour
Expected start date: 15 November 2023
Number of positions: 1
Hours: 38 per week
Duration: Permanent ongoing
Job Description
Assists the outlet management in ensuring a high standard of Food & Beverage service is provided by supervising and training Food & Beverage attendants of a lower grade in an enthusiastic and friendly manner in accordance with the service policy and standards to ensure guest satisfaction at all times
Commencement Date: 15 November 2023
Type of Employment: Full Time (38 hours per week). Permanent, ongoing position
Hours of Work: Shift work and weekend work is required
Rate of Pay: Wage position, $27.83 per hour Food and Beverage Supervisor (wage level 5)
Vacancies: 1 position available
Location On Island position – Hamilton Island, QLD 4803
Your Benefits
• Save money with subsidised furnished staff accommodation
• Staff discounts on restaurants and activities!
• Fantastic work culture and supportive community
• Walk to work - forget city traffic
• Enjoy living and working on the doorstep of the Great Barrier Reef!
Job Description
• Supervise the operation of the outlet, supervise frontline Food & Beverage attendants and coordinate service to achieve consistency
and a high level of guest satisfaction
• Respond to guest enquiries, requests and complaints in a prompt and courteous manner. Takes responsibility to ensure maximum
guest satisfaction at all times
• Perform opening and closing duties as required
• Assist outlet management and Workplace Trainer with training of frontline Food & Beverage attendants
• Attend a Point of Sale (POS) terminal and perform cashiering duties such as receiving money, processing refunds and charging
customers correctly for items purchased in accordance with Standard Operating Procedures including POS data entry. Ensure all
cashiering discrepancies are reported to the Manager with a detailed explanation
• Ensure the allocated station is attended by advising the immediate supervisor
• Consistently develop and improve your product knowledge within the department to ensure you are able to take advantage of
opportunities for up selling and suggestive selling
• Mix a range of sophisticated drinks
• Ensure the security and have full control of the cellar, store room or liquor store including the receipt, delivery and recording of
goods
• Attend meetings, training and other duties as directed by the departmental manager
• Ensure Food Safe handling standards are practiced at all times
• Ensure Resort, Customer and Staff information or transactions are kept confidential during or after employment with the company
• Team effectiveness – act as a positive influence and work as part of a team
• Work, Health & Safety (WHS) – follow all HIE WHS policies & procedures
• Undertake any other tasks as directed by your manager
About You
• Willingness to deliver a exceptional customer service
• Impeccable grooming and presentation
• Reliable and positive attitude
• Unrestricted Driver Licence (preferred)
About Us
Part of the Whitsundays and in the heart of the Great Barrier Reef, Hamilton Island is one of Australia’s most spectacular and sought-after holiday destinations. Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options, over 20 different culinary options, a championship golf course, a luxury Yacht Club and of course the award winning qualia resort.
