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Jobs in Australia   »   Jobs in Moranbah   »   Customer Service Job   »   Field Support - Electrical/Electronics
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Field Support - Electrical/Electronics

Modular Mining Systems Pty Ltd

Modular Mining Systems Pty Ltd company logo
Are you a skilled Electrician / Electronics / Comms Tech/ Avionics /Auto Electrician with a Passion for Technology looking for a new and exciting opportunity in the mining industry?

We are seeking a highly motivated and energetic Electrician who can Service and Support our current Customers in the Central Queensland region, providing on-the-job technical assistance including Installation, fault finding and repairs of all Dispatch, Argus, Provision, Pegasys, Minecare and Digital Terrain Monitoring (DTM) systems.

This position is full-time based in Moranbah QLD. Relocation assistance is available for applicants willing and able to relocate to the area from within Australia.

Duties you will be required to perform -

• Delivering timely, safe, effective and efficient resolution of field-based support issues assigned by the Field Services Supervisor or Regional Support group.
• Assisting the project management team in the installation and commissioning of products as required.
• Assisting with upgrading and improvements of products as they occur.
• Identifying and engaging in root cause analysis activities to reduce the likelihood and consequences of common product issues.
• Performing timely calibrations as required and maintain records of these activities.
• Maintaining the appropriate tools an inventory to complete repair and replacement activities.
• Assist with product user training.
• Collaborates and communicates across business units within Modular to achieve goals and objectives.
• Complies with corporate Field and Deployment processes.
• Effective, efficient and accurate use of business systems including but not limited to SharePoint, Corporate Traveller, expense reporting, Zendesk support portal and Harvest.
• Maintain compliance to all legislative, Modular and customer site policies, rules, and requirements.

Required Skills-

• Trade Qualification as an Electrical Fitter / Electrical Mechanic or equivalent
• Proven Experience in Maintaining Electrical / Technical Systems
• Strong Diagnostic skills and the ability to trouble shoot issues efficiently.
• Commitment to safety protocols and regulations
• Effective communication skills and the ability to work collaboratively in a team environment.
• Flexibility to work on different mine sites and different Projects.
• High level of attention to detail and a strong work ethic
• Accurate Part and stock level management
• Collaborate with all levels of support for any Support issues.
• Accurately record work performed in our Zendesk Ticketing system.
• Adhere to safety protocols and contribute to a culture of safety excellence.
• Actively participate in training and skill development programs.

Be willing to travel on a regular basis, throughout Australasia as required.

Why work with us?
• Base salary + Location Allowance + Super
• Tool of trade: Fully maintained trade vehicle on offer, laptop, mobile phone
• Uniforms: PPE uniforms and safety equipment provided
• Work life balance: Monday to Friday workdays, 9-day fortnight options, day shift only
• We Care: Our peoples’ health & wellbeing is imperative to us, so we offer a Wellbeing Program for confidential psychology services for the whole family.
• Healthy Lifestyles: Reimbursements for a healthy lifestyle (gym memberships or sporting activities)
• Yearly Bonus: Potential for all employees to receive a yearly bonus
• Insurance Cover: Death and Income Protection Insurances provided during your employment
• Stay Safe: We are committed to achieving and maintaining a zero-harm workplace (Stop, Assess, Engage, Act)
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