Main duties, but not limited to:
- Meet and greet all conference clients to ensure expectations are met
- Prepare, manage and assist in facilitating event operational requirements
- Organise and facilitate equipment and event set-up
- Prepare and manage team members for a smooth operation
- Ensure rosters have adequate number of team members for future events
- Train & develop new team members alongside Restaurant & Conference Manager
- Attend all banquet event meetings
- Effectively handle client feedback and provide a prompt positive outcome