Meath Care (Inc) is a Not-for-Profit Aged Care Service Provider operating across multiple locations within the Perth Metro Area. Here at Meath Care, our values lie at the heart of our organisation, focusing on our partnerships with residents, ensuring that their care and services are provided in a holistic and meaningful way.
Whilst we are a small organisation, we have been operating in the Aged Care space for many years and have built a team of amazing staff who are dedicated to enriching the lives of the elderly.
We offer our staff:
• A competitive salary with an opportunity to salary package up to $18,550 pa before tax.
• Access to a staff rewards, benefits and wellbeing platform.
• Access to an Employee Assistance Program.
• A positive and collaborative work environment within a modern setting.
• A high level of job security and satisfaction working within a supportive team; and
• Free on-site parking.
The role:
Meath Care (Inc) is looking for a full-time Admission and Liaison Coordinator who will be working between our two residential facilities in Como and Kingsley.
• Reporting directly to the Executive Manager of Care Services, the role will be responsible for but not limited to:
• The coordination of potential client inquiries, pre-admission, admission processes, and waitlist management.
• Manage the organisational process for recording resident inquiries/referrals, pre-admission, and admission procedures.
• Provide advice, guidance and support with queries relating to their application, contract, navigation of the Aged Care system.
• Establish and maintain relationships with internal and external stakeholders.
• Utilise strong financial acumen to interpret complex funding models and explain in plain language to clients and their families.
• Ensure all requests and concerns made during resident interactions are followed up and outcomes recorded.
About You:
• Demonstrated experience working in a customer liaison, administration, or client service role.
• Comprehensive communication and interpersonal skills to ensure clear and accurate communication with internal and external stakeholders
• Experience working with Microsoft Office products, electronic finance, or care systems.
• Experience working in aged care or retirement living.
• Experience and knowledge related to aged care and retirement living funding processes.
Essential Criteria
• Proven experience in a client focused role within aged care
• Strong communication skills with the ability to communicate complex information in plain language and build strong professional relationships with clients
• Demonstrated understanding of Aged Care Funding Model
• Strong organizational and time management skills
• Ability to review, understand and interpret contracts and applications
• Relevant tertiary qualifications (diploma or higher) or substantial relevant experience
• Current National Police Clearance (no older than six months);
• Own car and ability to drive independently.
Desirable Criteria
• Current Flu Vaccination.
• Covid 19 Vaccination.
Applications closes at 9am 1st December 2023.
Whilst we are a small organisation, we have been operating in the Aged Care space for many years and have built a team of amazing staff who are dedicated to enriching the lives of the elderly.
We offer our staff:
• A competitive salary with an opportunity to salary package up to $18,550 pa before tax.
• Access to a staff rewards, benefits and wellbeing platform.
• Access to an Employee Assistance Program.
• A positive and collaborative work environment within a modern setting.
• A high level of job security and satisfaction working within a supportive team; and
• Free on-site parking.
The role:
Meath Care (Inc) is looking for a full-time Admission and Liaison Coordinator who will be working between our two residential facilities in Como and Kingsley.
• Reporting directly to the Executive Manager of Care Services, the role will be responsible for but not limited to:
• The coordination of potential client inquiries, pre-admission, admission processes, and waitlist management.
• Manage the organisational process for recording resident inquiries/referrals, pre-admission, and admission procedures.
• Provide advice, guidance and support with queries relating to their application, contract, navigation of the Aged Care system.
• Establish and maintain relationships with internal and external stakeholders.
• Utilise strong financial acumen to interpret complex funding models and explain in plain language to clients and their families.
• Ensure all requests and concerns made during resident interactions are followed up and outcomes recorded.
About You:
• Demonstrated experience working in a customer liaison, administration, or client service role.
• Comprehensive communication and interpersonal skills to ensure clear and accurate communication with internal and external stakeholders
• Experience working with Microsoft Office products, electronic finance, or care systems.
• Experience working in aged care or retirement living.
• Experience and knowledge related to aged care and retirement living funding processes.
Essential Criteria
• Proven experience in a client focused role within aged care
• Strong communication skills with the ability to communicate complex information in plain language and build strong professional relationships with clients
• Demonstrated understanding of Aged Care Funding Model
• Strong organizational and time management skills
• Ability to review, understand and interpret contracts and applications
• Relevant tertiary qualifications (diploma or higher) or substantial relevant experience
• Current National Police Clearance (no older than six months);
• Own car and ability to drive independently.
Desirable Criteria
• Current Flu Vaccination.
• Covid 19 Vaccination.
Applications closes at 9am 1st December 2023.
