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Jobs in Australia   »   Jobs in Box Hill & Epping   »   Customer Service Job   »   Support Coordinator - Level 2
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Support Coordinator - Level 2

EACH

EACH company logo
  • Full-time, ongoing position
  • Working across our Box Hill and Epping offices + occasionally within the community (hybrid working conditions on offer)
  • $41 - $45.5 per hour + 11% Super + Generous Salary Packaging benefits of up to $18,550     

As Support Coordinator your role will involve:

  • Assisting NDIS participants with complex needs to initiate and coordinate their NDIS plan, negotiate appropriate support and services and develop their skills and confidence to manage their plan independently.
  • Working with potential customers and new customers to act as the key liaison point for all related services chosen by the individual.
  • Working alongside and connect with community support and mainstream services, including Mental Health and Disability-related services and hospitals.
  • Ensuring all services are booked and rostered for customers in a timely way.

Your day will include actively managing a client caseload, attending meetings (office-based, community-based, and home visits), administrative tasks associated with coordinating services and report writing.  

Knowledge of the NDIS system and processes, excellent verbal and written communication skills, teamwork, high-level organisational skill and a demonstrated ability to utilise person-centred practices will assist you in your workday.

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