We are seeking an energetic and enthusiastic Casual Hotel All-Rounder to work across our Front Office & Food & Beverage operations to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.
What will you be doing?
- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Shifts in Food & Beverage & Front Desk
- Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations in the restaurant, preparing and delivering food and maintaining guest accounts
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Assisting our guests at our new self check in kiosks
- Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
