Your day to day
Leading from the front, you will create a Front Office team who are highly customer focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs.
You will be an experienced senior hotel leader who enjoys leading by example and working closely with your team, seeing the value in coaching and developing individuals around you. Your focus on continuous improvement and problem solving will ensure that you are comfortable with accountability for the Front Office operations
This is a busy and varied role that will allow you to further stretch your leadership, commercial acumen, organisational skills and exceptional guest deliverables within a high performing environment.
What we need from you
Previous senior Front Office Management experience within a 400 plus room 4 or 5 star hotel/resort
Strong leadership skills, with the ability to engage, train and coach a team to achieve great results
Great attention to detail and problem-solving skills;
Excellent commercial acumen, including forecasting, month end procedures / reporting and business plans
Exceptional service standards and ability to lead within a high end, luxury, VIP environment
Valid NSW RSA Competency card is required
Ability to work weekends as per business demands
You must meet the legal requirements to live & work in Australia
What we offer
In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.
Competitive Salary
Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
An immense colleague discounts platform for all your favourite brands and retailers
Paid Birthday Leave
Enhanced parental leave program
Proactive paid wellness and mental health days
Most importantly, we’ll?help you grow, and develop you as an individual.??
Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ [link removed] to find out more about us and lets Go Further Together!
Leading from the front, you will create a Front Office team who are highly customer focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs.
You will be an experienced senior hotel leader who enjoys leading by example and working closely with your team, seeing the value in coaching and developing individuals around you. Your focus on continuous improvement and problem solving will ensure that you are comfortable with accountability for the Front Office operations
This is a busy and varied role that will allow you to further stretch your leadership, commercial acumen, organisational skills and exceptional guest deliverables within a high performing environment.
What we need from you
Previous senior Front Office Management experience within a 400 plus room 4 or 5 star hotel/resort
Strong leadership skills, with the ability to engage, train and coach a team to achieve great results
Great attention to detail and problem-solving skills;
Excellent commercial acumen, including forecasting, month end procedures / reporting and business plans
Exceptional service standards and ability to lead within a high end, luxury, VIP environment
Valid NSW RSA Competency card is required
Ability to work weekends as per business demands
You must meet the legal requirements to live & work in Australia
What we offer
In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.
Competitive Salary
Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
An immense colleague discounts platform for all your favourite brands and retailers
Paid Birthday Leave
Enhanced parental leave program
Proactive paid wellness and mental health days
Most importantly, we’ll?help you grow, and develop you as an individual.??
Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ [link removed] to find out more about us and lets Go Further Together!
