- Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
- Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
- Embody the art of French hospitality through a “can do” attitude.
- Attend and actively participate in Food and Beverage meetings respecting the confidentiality of issues that may be discussed formally or informally.
- Manage the service of food and beverage within the restaurant where required.
- Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by the restaurant.
- Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
- Assist in the preparation of daily, weekly and monthly reports, commenting on key performance indicators and action taken to keep on target.
- Management and guidance of outlet staff under your control, namely Supervisors and Team Leaders.
- Prepare weekly forecasts for the restaurant and roster staff accordingly.
- Ensure constant liaison with the Conference Services department.
- Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
- Demonstrate an understanding of stock ordering, PAR levels and stock take.
- Consistently looking at the food and beverage offerings and ways of revising them and keeping them up to date.
- Ensure cash float is counted at the start and conclusion of each use.
- Ensure that all service and brand standards are met while on shift.
Benefits, Rewards, Motivations
- Industry benefits worldwide on accommodation, dining and lifestyle services.
- Access to daily discounted coffee and Ambassador dinning menu.
- A unique training platform to enhance your skills and knowledge.
