SIXT Australia is seeking a Duty Manager to join the team at Perth Airport.
As a Duty Manager, you will be responsible for:
- Day-to-day operational support
- Supervising the frontline team including Customer Experience Agents
- People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales
- Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns
- Achieving targets and KPIs, and delivering high audit and compliance standard for the business
- Reporting and daily fleet management
