JOB DESCRIPTION
About Team Global Express (previously Toll)
Team Global Express is an Australian-owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic teams deliver across an expansive road, rail, air, and sea network, providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.
Team Global Express is led by Christine Holgate, Group CEO, and backed by Allegro Funds, Australia's most awarded transformation and turnaround private equity firm. Our organisation is undergoing transformation across the business and now is a great time to join to make this role your own!
About the Role:
Reporting to the Subcontractor Manager as Contract Compliance Officer you will be responsible for all aspects of Contractor Road Freight Service Agreement Management. Your role will ensure that the TGE Group Australian Road Freight Subcontractor Agreements for all contractors are in place and are executed to the standard set out by Team Global Express.
You will also provide support to the business by ensuring all contractors that have been engaged by Team Global Express to perform road freight tasks, have the relevant agreements in place and that the TGE values are enabled through ensuring a unified culture of safety, people, customer focus and operational excellence are in place.
Some key components of this role:
Act as the Relationship Manager between Team Global Express and the Contractor by way of encouraging transparent and open communication between both parties.
Manage, monitor and review subcontractor data, ensuring it is accurate and up to date at all times
Participate in the investigation process relating to Contractor performance concerns or incidents raised by the TWU
Actively work with the Contractor to close out non-conformances within the required timeframe as a result of audit and work with HSE assurance team and subcontractors to resolve audit outcomes
Ensure Contractor services are being provided in line with all aspects of the Road Freight Service Agreement
Generate reporting and business analytics to monitor and control subcontracts adherence to the agreement
Support subcontractor recruitment, prequalification, onboarding, and offboarding processes (including placing adverts, compliance checks, contract execution, system set-up, exit interviews)
Support completion of subcontractor prequalification approval in Avetta
Maintain subcontractor information database
Manage, monitor and review subcontractor data, ensuring its currency and accuracy at all times including insurances and accreditations
About you:
You are a confident, self-motivated outgoing individual with an ability to work well under pressure to prioritise competing issues in a busy but positive working environment. Ideally you will have a minimum of 3 years’ experience in a Compliance or Contract Management role within the transport or logistics industry. Exposure to truck transport would be highly regarded but not a deal breaker along as you are motivated to succeed!
You will possess strong communication skills with proven ability to build and maintain excellent relationships with sub-contractors, senior management, various business units, and regulatory bodies and provide a quality seamless advisory service on behalf of the business.
Key skills we are looking for:
Understanding of Heavy Vehicle Legislation and Workplace law is desirable
Understanding of Heavy Vehicle Regulatory requirements
Familiarity with KPI’s and their use to monitor and manage
Experience in understanding and enforcing contract requirements
Experience in managing and administering agreements with the business and contractors
Your key attributes:
Strong professional acumen
A sound ability to work under pressure and autonomously without direction
Proven problem-solving ability with a solutions orientation
Strong analytical skills and capability to analyse data and identify factors in service agreement gaps
Why Team Global Express?
At Team Global Express, you'll thrive in a secure, high-growth sector, with our strong commitment to safety, environmental, social, and governance principles. Experience a supportive work environment, generous benefits, and a corporate culture that values social responsibility.
LinkedIn's Top Companies of 2023 in Australia.
Competitive salaries - 82% of employees find salaries competitive/high.
Excellent career development and progression opportunities.
Up to 14 weeks paid primary carers parental leave.
Staff discounts: Coles Express, G'Day Rewards, Officeworks, Hertz, etc.
TGE offers well-being and mental health services for all employees.
Diversity and Inclusion
We celebrate difference.
Why Team Global Express - Team Global Express
We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.
It’s never been a more exciting time to join our team.
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.
To find out more about us, visit About - Team Global Express
