About SonataCX

We’ve been improving customer experience experts worldwide since 1995. From humble beginnings, and an aspirational name, our belief and determination grew GAPbuster Worldwide from a local start-up to a truly global success story.

Today, as Sonata CX, we have offices and teams of customer experience experts worldwide, covering the widest range of measurement programs in over 100 countries. We’re looking to grow our terrific team to support the next stage of our plans...

Our expertise lies in our ability to deliver bespoke, highly complex, ongoing measurement programs that drive change from your frontlines teams and throughout your organisation.

Our Values

SonataCX operates to the following 4 values throughout our business:

• Innovation – We continually look for ways to improve and develop the future.
• Perspective – We work globally and span industries. We take in many views to create value.
• Teamwork – We are one team. We measure our own performance and recognise achievements.
• Integrity – We deliver quality and build trust.