• Senior Administration Coordinator - Permanent Part Time Position
• South Hurstville Location
• Base Salary $35.30 + Super + Not for profit benefits
• Thursday & Friday - 7.5 hours per day

We are looking for an experienced Senior Administration Coordinator to join our team at South Hurstville. You will be someone who thrives in a busy and challenging environment while at the same time providing great customer service to our residents and families.

Using your highly developed organisational and problem-solving skills, you will provide a variety of administrative support services including:

• General reception duties including front line telephone enquiries 
• Coordinating tours with prospective new residents & families
• Managing new resident admissions documentation
• Staff rostering  
• Processing of invoices
• Managing all staff documentation and filing including coordinating onboarding of new staff
• Other general administrative tasks

To be successful in this role you will have strong IT skills and the ability to pick up new systems quickly. You will also need:

• Previous experience in a similar role, ideally within the Aged Care sector (preferred but not essential);
• Some experience with managing on-line rostering systems (Human Forces);
• Experience processing invoices using on-line systems (Basware);
• To multi-task and manage competing priorities – all with a smile on your face;
• The ability to provide leave coverage on other days (preferred but not essential)
• Must be able to provide evidence of Flu & Covid vaccination.

• Assisting project tasks under the guidance of management. This may include administrative support in terms of documentation, presentation creation and tracking progress of projects.
• Conducting the onboarding of new starters process.
• Bid support and formatting internal/external documents following our corporate identity guidelines.
• Maintaining the office including ordering office supplies.
• Assisting the team during invoicing, checking timesheets and creating projects in D365
• Ad-hoc administration duties as required.
• Managing various office booking systems, such as meeting rooms, workstation requirements and assisting to monitor and manage staff in accordance with our COVIDSafe Office Plan
• Permanently engaging in improving internal processes and promoting change

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimisation team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionising the technology industry!

The Workforce Planning Manager is responsible for analysing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organisation has the right people with the right skills to support its business objectives.

Our offices are based in Adelaide, Melbourne, Sydney, and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. Therefore, we leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to obtain a Baseline or NV1 security clearance.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest Information Technology professional services suppliers. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people who give Datacom its unique culture and energy, which you can feel from the moment you meet with us. 

We care about our people and provide a range of perks, such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges. You will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported. 

#LI-Hybrid