What we want from you

First and foremost you will have the usual traits of a good human; a humble, respectful and collaborative attitude with an ongoing drive to improve yourself and those around you. With confidence in your skills you will be opinionated but not dogmatic, always remaining open-minded. Because we’re individually only as good as the collective team.

You are also ready and willing to step up as every team member is expected to take on product ownership responsibilities.

Your skills

Lumin is a pioneering organisation dedicated to enhancing the lives of vulnerable individuals through technology. Our mission is to provide accessible solutions that empower everyone, regardless of their abilities or technological proficiency. We're in search of an exceptionally experienced Senior UX/UI Designer & Art Director who excels in tackling complex challenges and possesses a wealth of expertise in creating inclusive, visually stunning user experiences across diverse platforms and devices. 

Assist Lumin product and tech team across the full Customer Journey and mapping of the end to process.  Create detailed customer journey maps to visualise the end-to-end customer experience, identifying pain points and opportunities for improvement. User-centered design approach and principles to design intuitive and user-friendly customer interfaces across our products, feature and services.

As an experienced UX/UI Designer & Art Director at Lumin, you will lead our design endeavours with a focus on elevating accessibility, innovation, and artistic direction. Your role will involve crafting intuitive interfaces that cater to users with diverse needs, including those with mild cognitive impairment, dexterity issues, or poor vision. Additionally, you'll have the pivotal task of shaping the visual identity of Lumin through art direction, ensuring consistency and impact across all brand and marketing materials. 

As an Experience Designer you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions (that help shape the future of how our Public Sector client serves their customers and supports staff to deliver outstanding services.

You will take a leading role in creating the information architecture and interaction design for a variety of clients and solutions across web, mobile, internal knowledge bases and other interactive channels that are engaging, insightful, and intelligent. In your work you should strive to get the right idea and then get the idea right. To achieve that you’ll work closely with Managers and Directors of experience design to drive the understanding & identification consumer needs, market insights, business cases, technology, and experience opportunities.   

You will work across every stage of the experience, from discovery and shaping ideas to prototyping and testing low to high fidelity solutions with a broad range of users. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future. 

Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.

Sound like you? Sound like you? If you are passionate about delivering awesome government services and employee experiences with the digital products you create, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions. 

Your Impact

As part of the design team partnering closely with clients, you will:

• Create mock-ups, prototypes, wireframes, task flows, site maps, jobs to be done frameworks, and more to describe key aspects of a proposed experience and how it reconciles business & user needs with brand considerations. Demonstrate terrific craft in everything you make.
• Deeply understand a variety of processes and approaches like user-centered design methods, agile development, lean design and responsive experiences.
• Evaluate and improve complex Information Architectures (IA), focusing on intuitive hierarchy, navigation and content organisation and make evidence-based IA recommendations through user validation techniques.
• Plan and facilitate well designed stakeholder interviews, workshops and user testing to understand and translate requirements and user needs into designs that resonate.
• Collaborate well with other experience designers, content designers, visual designers, creative technologists, business consultants, client teams and stakeholders, to provide connected thinking for our clients.
• Advocate for good user experience principals both internally and with clients. 
• Demonstrate an analytical and detail-oriented mind-set. We care about the little and big details here. So should you.  
• Excellent verbal and written skills. Design is 99% persuasion. You should be able to win hearts and minds with your words as well as your design.

Join our team as the Lead Graphic Designer, driving projects across global Façade and Sustainability disciplines. Your role will blend architecture, engineering, and graphic design, focusing on nurturing and safeguarding Inhabit's graphic and branding assets. 

About the Role

As the Lead Graphic Designer within Inhabit, you'll play a pivotal role in driving creative design solutions across the Façade and Sustainability Service line. From leading brand compliance efforts to collaborating with global teams on tailored assets, you'll bring conceptual thinking to deliver top-notch print and digital services. Your responsibilities extend to maintaining brand integrity, guiding stakeholders, and anticipating future trends. Proactive communication and fostering a positive culture are key aspects of this role, along with identifying opportunities for continuous improvement.

If you're passionate about brand custodianship and creative innovation, we invite you to join our dynamic team!