SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team at Adelaide Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

• Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff?
• Do you enjoy giving great customer service?
• Do you have great attention to detail?
  

We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of Hygiene technicians on a full-time, permanent basis, servicing the Wimmera Region of Victoria.

As a Hygiene Service Technician, your responsibilities will include providing and maintaining washroom hygiene services, products and cleaning.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including a fuel car and a mobile phone

• Employee cash incentive programs and bonuses
• Company uniform, safety boots, and all the tools you need
• Comprehensive induction, training, and qualification
• Access to an employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory, or cross-functional roles
• ...and more!

What we do need from you is:

• Current and valid Australian Manual driver's licence
• Medium Rigid Truck Licence
• Working With Children Check card
• Eligible to work full-time in Australia
• Cleaning or related industry experience
• Excellent customer service skills to manage, maintain, and build upon client relationships
• Communicate to internal stakeholders and clients both orally and in writing
• Physically fit and the ability to work autonomously and drive long distances
• High attention to detail to maintain high standards and achieve set targets
• An ability to consistently work within both our client's and Initial safety parameters
• Confident using a mobile phone service app/tablet
  

As part of the recruitment process, you will be required to complete pre-employment medical, references, and police check.

If you value autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we would love to hear from you.

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."
Angela Smith - Technician

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself. The best thing about working for Rentokil Initial is the teamwork. Our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“Being in the Rentokil Initial Team, it feels like a family.”
Thanh Nguyen - Technician

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”
Jim Evans - Senior Technician

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Fyshwick. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

Based at Broome Airport the Aircraft Refueler plays a crucial role in the aviation team by ensuring that aircraft receive the correct type and amount of fuel. They adhere to strict safety and environmental standards while handling specialized fueling equipment. Their meticulous approach contributes to the smooth operation of flights, supporting timely departures and overall airport efficiency.

Responsibilities

• Fueling Operations:
• Operate fueling vehicles and equipment to refuel aircraft according to specific fuel requirements.
• Connect ground fuel storage tanks to aircraft by operating pumps and valves, managing flow rates to prevent overfilling or under filling.
• Monitor fuel levels in storage tanks to ensure an adequate supply for scheduled aircraft refueling operations.
• Safety and Compliance:
• Perform safety checks and routine maintenance on fueling equipment to ensure operational efficiency and safety compliance.
• Implement and adhere to environmental regulations regarding the handling, storage, and disposal of aviation fuels to prevent contamination or spills.
• Record Keeping:
• Record and report the amount of fuel dispensed to each aircraft for inventory control and billing purposes.
• Communicate effectively with pilots and ground crew to coordinate safe and efficient refueling operations.
• Emergency Response:
• Respond to fuel-related emergencies, such as spills or leaks, by executing emergency response procedures to mitigate hazards.
• Equipment Maintenance:
• Conduct regular inspections and basic maintenance of fueling equipment to ensure operational readiness and safety at all times.

We are looking for a Regional Aviation Network Manager who will oversee the HSSE management, financial performance, and operational performance of the Viva Aviation regional network, assets, and agents at the commercial and business development interface.

Responsibilities

• HSSE oversight of regional aviation network and contracted aviation agents, utilizing Viva aviation assets, procedures and competences in line with the Company HSSE Management System
• Assures availability of equipment and resources through adherence to Asset Integrity program and safety-critical training of operational personnel.
• Responsible for the close out of compliance and improvement items identified through ‘Lines-of-Defence’ program and on-site reporting.
• Maintains cross-business engagement between aviation agents, supply chain logistics and commercial teams through regular forums, ‘excellence engagements’ and assurance activities, to ensure safe and efficient operation of the Viva Aviation network.
• Maintains a strong customer focus in line with Viva Aviation commercial goals and customer expectations concerning safety and on-time performance.
• Responsible for meeting budget for the operational sites under their assigned scope, including monthly reporting and the identification and realization of cost improvement initiatives via the Management-of-Change and capex approval processes.
• Responsible for identifying new business opportunities via regular interaction with operational personnel, airport management and the broader commercial team, and ensuring a cohesive collaboration between commercial and operations (service expectations) teams.
• Requirement to develop knowledge of aviation fuel economics (particularly General Aviation), digital and customer experience capabilities and sustainability options as part of the aviation marketing effort.
• Responsible airport and stakeholder relationship for established, business development and key customer growth and network expansion, collaborating with Viva Engineering, Real Estate and advisory teams to help meet aviation initiative goals.