$90,000 - $110,000 Super Hybrid - Flexible work arrangements with option to be based in Melbourne, Brisbane, Gold Coast, Geelong, or Sydney Great team environment & amazing company perks The Role You will deploy a wide range of logistics projects including facility relocations, system implementations and logistics continuous improvements. This role will be required to facilitate and manage change through strong relationship building, engagement of the key stakeholders and collaborating cross functionally to achieve the project objectives. Key Responsibilities Project management, governance and change management of logistics projects Influence and manage project team members not in your direct control to achieve a common goal and objective Apply a structured and transparent approach to project management underpinned by detailed project documentation Undertake Gap Analysis and process reviews to support change management and adoption Ability to travel both nationally and locally, and therefore be able to work flexible hours  Assist with financial business cases and project costs…

Click here to view more detail / apply for Project Manager - Logistics

Are you interested in how Global Logistics works? PATH4 Graduates are specialised Graduate Recruiters to the Global Logistics Industry. We have partnered ourselves with the top performing Freight Forwarders to build and implement Graduate roles and programs. After a successful 10 years as a Graduate recruiter, we are still firmly committed to building a strong talent pool within the industry to strengthen the Logistics community. Graduate Opportunity We are very excited about the newest opportunity that is now open to all Business Graduates! Our client has built their reputation on outstanding customer service and market leading solutions. With consistent plans for improvement and growth, their internal environment is streamlined and efficient. The successful Graduate will also come on board the PATH4 Graduate Program and will have access to industry events, site tours, training sessions and the wider graduate community in Logistics including our prestigious GRADUATE OF THE YEAR AWARD! You must be keen on a…

Click here to view more detail / apply for Global Logistics Graduate

The Company A professional and growing Freight Forwarder providing customised supply chain solutions to their portfolio of clients. People are at the heart of their business and this is evident in their client relationships as well as their loyal internal teams. The current role on offer is within their National Pricing team, this lead role will involve the below as well as train, mentor and develop the key individuals within this national team. Duties & Responsibilities Assist with producing quotations for existing clients as well as new business opportunities Be the liaison point for overseas agents and provide pricing on all services as requested Provide timely updates on any quote requests with internal and external parties such as customer service personnel, overseas agents, and sales executives Be involved in tenders, complex pricing models and project shipments Weekly reporting of quote statistics / success rates for management Ensure profitability of each file is maintained in accordance…

Click here to view more detail / apply for Graduate - Logistics Tender Support

Business Development Director - LOGISTICS Sydney Western Suburbs Our client is a leading international Logistics organisation looking to expand its successful presence in the Asia Pacific region. Well established facilities and resources throughout Europe, Asia, America and Canada, and a comprehensive range of products and services, will provide you with immense opportunity to build on the company’s existing Australian client base.  Reporting to the Regional Managing Director based in Japan you will have ownership and accountability for this Australian logistics business.The Role Growth: Exceptionally successful local operations, together with an internationally proven and unique strategic approach, will assist you in achieving the company’s growth plans. Strategy: You will enjoy responsibility for the focus, design and success of the company's strategic, financial and operational business objectives. Leadership: Through deliberate and committed leadership, you will ensure that all human and operational resources are provided every opportunity to succeed. Your actions will generate not only growth and profit,…

Click here to view more detail / apply for Business Development Director - LOGISTICS

Executive Director (Business Development) - Logistics Sydney Western Suburbs Our client is a leading international Logistics organisation looking to expand its successful presence in the Asia Pacific region. Well established facilities and resources throughout Europe, Asia, America and Canada, and a comprehensive range of products and services, will provide you with immense opportunity to build on the company’s existing Australian client base.  Reporting to the Regional Managing Director based in Japan, you will have ownership and accountability for the growth of the Australian market.The Role Growth: Exceptionally successful local operations, together with an internationally proven and unique strategic approach, will assist you to achieve the company’s growth plans. Strategy: You will enjoy responsibility for the focus, design and success of the company's strategic and operational business objectives in the Asia Pacific region.  Leadership: Through deliberate and committed leadership, you will ensure that all human and operational resources within your influence are afforded every opportunity to…

Click here to view more detail / apply for Executive Director (Business Development) - Logistics

Your new company Join an exciting organisation as their Logistics Officer, becoming a key member of their operations team based in Sydney. Permanent role, opportunity for an immediate start. Your new role In your new role as Logistics Officer, you'll bring your previous experience in import/export logistics to contribute to day-to-day operations. Your key responsibilities will include:

Coordination of end-to-end fulfilment operations, collaborating with third-party logistics providers, coordinating local and domestic shipments, ensuring on time delivery.
Management of inventory movements both internal and external, ensuring data integrity within the ERP system and overall stock accuracy.
Completion of all relevant paperwork, supporting the logistics manager to ensure all paperwork is completed accurately, arranging necessary licenses and customs clearance.
Working with key internal stakeholders across multiple business units (including sales, production, R&D) to ensure deadlines are met and goods are delivered on time to customers.

What you'll need to succeed

Previous experience in a similar role in logistics/freight/transport, ideally within a controlled goods environment, with relevant qualifications highly regarded.
Demonstrated understanding of end-to-end logistics covering import, export, and road freight, with experience working with freight forwarders highly regarded.
Strong systems skills, with ERP systems experience, and full competency in MS Office.
Excellent verbal and written communication skills, a demonstrated ability to work in a fast-paced environment, and flexibility to work variable hours when required.

What you'll get in return You'll join a great business in a role that offers exceptional opportunity for career progression, serving as 2IC to the Logistics Manager, and earning a salary of $75-85K + super. What you need to do now If you're interested in this role, forward an up-to-date copy of your CV to [email protected], or call 0487 637 201. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

PERSOLKELLY are in partnership with our client based in Erskine Park looking for an experienced Logistics Customer Service Specialist. Due to expansion, the team are now looking for an experienced Logistics Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams. About the role The Logistics Customer Service Specialist role is primarily responsible to provide support in the sales and marketing functions of the company, to ensure that customers' needs are met in a timely, efficient, and effective manner. In this role you will need to be driven, accountable and advocating for our customers are essential. We pride ourselves on the service we offer our clientele and are looking to expand and strengthen our team. Your responsibilities include but aren't limited to: Providing phone-based customer support (30-50 calls per day) Data entry (order processing, credit & refund requests) Intelligently respond to customer…

Click here to view more detail / apply for Logistics Customer Service Officer

14th March, 2024 The opportunity sees you working within a large and growing industry that is seeing rapid growth. Perfect role for a proactive and switched-on customer service officer ready to join a dynamic team in overseeing various duties across Customer Service, Logistics, and the Customer Care space. Collaborating with a diverse team with varied experience levels all collaborating on the same vision - customer satisfaction. The culture of the team is fantastic! Everybody is engaged and works towards the growth of the company whilst maintaining a family atmosphere where regular lunches and team events are the norm. With a genuine opportunity to learn new skills and progress with the company as it grows, this role is perfect for someone looking for personal and professional development. If you are ready to build lasting relationships while working in a great team, this role is for you. The Role: Providing customer service support to new and existing…

Click here to view more detail / apply for Customer Service & Logistics Officer | Market Leading Brand | Up to $75K

About the Role:
Found in 1998, South Austral Pty Ltd are holders of wholesalers in Pharmaceutical and Controlled Substance licenses with NSW Health. Our product ranges include:
• Equipment and accessories for the operating theatre, surgical instruments, and devices for a variety of disciplines and dental supplies.
• supply of quality pharmaceuticals.
• Supply of biochemistry, analysers, haematology analysers, blood bank items, serology, and various consumables.
We are looking for a Logistics Manger who will be responsible to manage all logistics and supply chain duties in our warehouse operations in Banksmeadow NSW. The role will be directly reported to the company director.
Duties and Tasks:
• Strategically plan and manage logistics, warehouse, transportation, and customer services.
• Direct, optimize and coordinate full order cycle.
• Liaise and negotiate with suppliers, and manufacturers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Arrange warehouse, catalogue goods, plan routes and process shipments.
• Resolve any arising problems or complaints.
• Supervise, coach and train warehouse workforce.
• Meet cost, productivity, accuracy, and timeliness targets.
• Maintain metrics and analyse data to assess performance and implement improvements.
• Comply with laws, regulations, and other requirements.
Qualification and Experience Required:
• Bachelor degree in any relevant fields.
• At least 2 years of relevant work experience.
• At least 1 year of work experience in Medical or Pharmaceuticals industry.
• Good knowledge in logistics management.
• Experience with logistics and inventory Management Software.
• Analytical, problem-solving and organisational skills.
• Excellent communication skill
• Work rights in Australia.
Please submit the resume with cover letter to be considered for the position.

ABOUT US

fix2U is Australia’s only nationwide on-demand phone and tablet repair service that travels to the customers’ location and performs a repair on the spot. Our pace of growth is steep, and we are proud to be servicing customers and corporates across the country.


ABOUT THE ROLE

This full-time, office-based position, is a critical role in our fast-paced team, responsible for supporting our repair technicians, and our clients across the country by ensuring the right parts are in the right place, at the right time. This role assists with managing fix2U inventory and stock movements in and out of the office including (but not limited) to handling and packing orders, stock control and reporting.
- Receipt stock with accuracy and manage discrepancies.
- Dispatch all outward goods and inter branch transfers.
- Manage the procurement of packing and postage materials as required.
- Keep the parts stock room clean and tidy ensuring stock is stored in a dust/dirt free environment and in an accessible manner.
- Proactively suggest process improvements to improve the efficiency of office operations and stock management.


ABOUT YOU

- Experience in a similar role is desirable but not essential.
- You get a kick out of working in a fast-paced, rapidly changing environment.
- Excellent written and oral communication skills.
-Good computer skills.
- Strong organisation skills and capacity to be self-directed, planning and prioritising to deliver on time, every time.
- Exceptional attention to detail and sound judgement in applying a solution focused outlook, and ease with multi-tasking while delivering consistent accuracy.
- A critical eye for optimising processes and seizing opportunities.
- A team player with a solution focused and positive mindset, and a commitment to fix2U’s values of ingenuity, integrity, care for others, and fun.

WHAT'S IN IT FOR YOU

- Competitive salary.
- Eligibility to participate in fix2U’s reward scheme including bonuses.
- Career growth opportunities.
- A fun, creative & supportive team.

HOW TO APPLY

If you fit the bill, please send a one-page pitch as to why you are the best person for the role & how you meet the details under ‘About You’, as well as a current CV.

We are keen for the right person to start as soon as possible, so don’t wait to apply as we will close applications as soon as we find that person!

The Asia Pacific Fulfillment Operations Manager will support Block Logistics and Fulfillment efforts in Australia & Japan. As part of the Hardware Logistics team, you will play an essential role in our mission to bring Block products to our customers in a fast, reliable, economical and elegant fashion. You will determine best practices, collaborate on growth plans across the supply chain and company, support the implementation, and manage Block's fulfillment and delivery operations for all products. You will also oversee vendor and supplier partnerships and manage performance within Block's international supply chain.

We're looking for a dynamic, process-oriented operations leader who has a passion for new solutions and scalable systems. Because the majority of the team is based in the San Francisco Bay Area, some morning working hours will overlap with Pacific Standard Time.

You Will:

 

• Manage and improve the logistics [inbound, fulfillment and outbound] network for Block's Asia Pacific markets
• Oversee supplier partnerships and manage performance
• Work with internal partners to guide the development of essential and new fulfillment programs.
• Ensure that performance targets are met on service level commitments to our customers, across all products within the region
• Implement SOPs with partners and manage Indicators to maximize and measure Block's partners performance: Order Management; Inventory control, Performance Service level agreements, metrics reporting and Scause troubleshooting
• Support new potential country and new product launches coordinating with global partners to ensure setup, and success of the launches
• Maintain accurate and appropriate SOWs and SOPs specific to the implementation of fulfillment operations against B2C, B2B, Retail and Returns distribution requirements
• Handle fulfillment errors and exceptions, correcting and identifying preventative measures
• Identify process gaps, propose and guide implementation for scalable solutions
• Leverage access to technology and new ideas to bring continuous improvement to APAC markets

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

The ICT Business Analyst’s role

P&S Logistics Pty Ltd is one of the leading providers of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers. With over 5 years’ experience and expanding rapidly, we understand the importance of quality service. We love putting people first and enjoy assisting customers with their enquiries in a fast-paced environment. Join our amazing team of individuals.

The Opportunity

Due to business expansion, we are seeking an ICT Business Analyst to join the Business head office responsible for enhancing P&S Logistics solutions and capabilities by analysing and improving or building new technology systems. We are looking for a dynamic individual who is efficient and have an exceptional ability to manage various stakeholders, from both technical and non-technical backgrounds.

This role is a full-time, ongoing role based at our 8-10 Thomas Street Yarraville VIC.
Salary: $90000 including super.

The role

You will be responsible for overseeing the business systems and processes relevant to our online sales, quoting, booking, customer service, payment and allocation systems for vehicle transport. You will also manage a team of IT developers in our offshore centre, provide them with design specifications for modification of existing systems and developing new systems to build inhouse systems to support the business processes.

You will also have an understanding and/or skill to analyse big data that is generated through Google Analytics and provide recommendations on relevant systems and processes to generate new leads and conversion of leads or potential/commercial value identification.
Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.

Responsibilities

• Work with P&S Logistics management team, offshore and onshore staff, to analyse and identify system, business process and procedure
gaps and work practices
• Implement software systems to optimizing existing business practices to reducing inefficiencies.
• Develop and maintain ERP functionality & capability matrix for all logistics operations
• Develop projects plans, cost management, and resourcing to develop and execute key projects for P&S logistics.
• Work closely with offshore technical teams to ensure requirements and dependencies are accurately mapped and agreed
• Creating clear system specifications to the system developers, include specifying the data structures, the user interfaces and business
processes.
• Utilizing the data analytics capabilities and data modelling techniques to create clear system specifications for design a development of
system software
• Assist in UAT processes including the development of testing criteria and working with onshore staff to ensure the correct delivery of the
user stories and compliance prior to release to the live environment.
• Develop training document and SOP’s for onshore customer service staff on new systems or updated systems.
• Facilitate collaboration and teamwork within various teams in the P&S Logistics function
• Act as key project manager and the SME to assist in all data and system projects, advising and guiding the decision makaing for P&S
logistics management team.
• Demonstrated ability to provide leadership and mentoring to analysts in the team.

Requirements - capabilities and competencies

• Have at least 5 years of work experience as an ICT Business Analyst and Bachelor qualification in IT, software development or a relevant
information technology field
• Proven experience in leading technical design and execution of impact, enterprise-wide, strategic ICT programs or initiatives
• Experience in ICT Digital Services, Data Architectures and Cloud, and Google Analytics.
• Strong understanding of contemporary ICT trends
• Excellent stakeholder management skills
• Exceptional communication and interpersonal skills
• Strong analytical, problem solving and quantitative skills.
• Advanced Microsoft Excel and database skills including experience with advance formulas, pivot tables and relational databases. Macros
knowledge will be highly valued.
• Experience in Microsoft Power BI, particularly Power BI reporting &/or building dashboards.
• Works autonomously and checks-in as decisions are made. Takes on whatever role is necessary to achieve business objectives.

Desired

• Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.
• Overseas travel may be required

Expand your logistics skill-set and grow your career with an industry powerhouse in bulk commodities Your new Company Operating for over three decades, this well-established 3PL business has a new opportunity for a highly motivated junior logistics professional to join their team as a Logistics Coordinator. Based in West Melbourne, this company prides themselves on providing seamless, bulk supply chain solutions to their ever-growing client base. Your new role Daily tasks in the Logistics Coordinator role will include:

Accurate data entry
General warehousing duties, including forklift driving
Receiving and processing of invoices
Stock control and reconciliation
Customer liaison around freight and inventory
Transport bookings and raising consignment notes
Involvement in regular group meetings directed by senior management

What you'll need to succeed

A good knowledge of the transport industry
A current FL licence
Strong computer literacy
The ability to recognise operational improvements within the business
A strong team approach to your work
Flexibility when responding to change
Strong understanding of inventory control
Data entry experience in a freight forwarding capacity

What you'll get in return In addition to working for a family business with a strong presence in the industry, you'll receive:

$65,000 - $70,000 + Super
Opportunity to participate in regular training programs
Career growth with a strong average tenure within the business
Long-term, permanent opportunity

What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV to [email protected] or call 8616 8430 now. If this role isn't quite right for you and would like to hear more about other opportunities in the Supply Chain and Logistics space, please reach out for a confidential discussion about your career. Share this role with your network and become eligible for a $200 E-gift card through our Hays 'Refer a Friend' Program. Please click here to apply.