About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance 

This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River, FactSet, Bloomberg, Alpha Data Platform among others. 

Key Accountabilities/Responsibilities 

Working within an existing team, and the wider business, the Application Support Specialist, will provide specialist application support within Rest Investment Team, with a priority focus on supporting investments applications with primary focus on Alpha platform Charles River, Alpha Data Platform and other applications in our grown ecosystem.  

The ideal candidate will play a crucial role in ensuring the reliability, performance, and functionality of our investment technology platforms, and involves providing technical support, troubleshooting issues, and collaborating with various internal and external teams. 

Specialist Application Support 

• Develop and maintain productive working relationships with relevant vendors.  Notably Charles River and State Street. 

• Support and maintain investments applications throughout the lifecycle including Charles River, Alpha Data Platform, FactSet, Bloomberg, iLevel and other investments platforms in the ecosystem. 

• Providing technical support and day to day management and resolution of all business incidents and requests, in line with agreed SLAs and processes.  

• Coordinating activities with external vendors and internal stakeholders in a professional manner to ensure high level of customer satisfaction 

• Anticipate and address potential issues before they become a problem including escalating unresolved issues and formulating a plan to address keeping all stakeholders informed 

• Work with the broader team to ensure application issues/requests are fulfilled including applications security enhancements 

Incident Management  

• Manage and prioritize incidents, working to minimize system downtime and ensure rapid resolution of critical issues. 

• Develop and implement incident response procedures to enhance system stability. 

• Support the testing and quality assurance activities for system changes, ensuring accuracy, reliability, and adherence to business requirements. 

• Support the rollout and adoption of new investment systems and functionalities, including user training and change management activities. 

• Assist in data analysis and reporting tasks related to investment systems, providing insights to stakeholders for informed decision-making. 

• Contribute to Application Services documentation including user guides, technical documentation and reporting.  

• Implement and manage deployment of changes to all business applications and services including developing, writing and/or maintaining technical documentation and training for supported solutions 

• Create test scripts and undertake Release Verification Testing for all business solutions upgrades/deployments to ensure systems reliability and minimal business disruptions and report performance remediation activities for all business solutions to stakeholders as required 

We are currently looking for an experienced Business Development Manager to join our Portfolio Sales and Marketing team in looking after our 12 Strata Hotels across Australia and New Zealand. This role is Sydney, NSW based and you will have the flexibility to work at 3 of our Sydney Strata hotels, Sydney Corporate Office as well as remotely. 

The primary focus of the Business Development Manager - HMA Strata role is on 
expanding corporate and meeting and events segments driving revenue growth within 
the HMA Strata Portfolio. This is achieved through the management of key accounts 
while actively seeking new business opportunities to increase revenue for corporate 
and meeting and events segments. Collaboration with the HMA Strata Sales team is 
essential to efficiently follow up on leads and ensure all potential business avenues 
are explored.

The Business Development Manager in conjunction with the Director of Sales – HMA Strata
are responsible for managing key and local accounts and new business development 
for all unmanaged accounts across corporate, inbound and meeting and events 
segments within the Strata Portfolio. This role works in tandem with the Sales Executive 
HMA Strata to ensure all leads and potential business is followed up efficiently.

We are seeking a Branch Supervisor who will be primarily responsible for inbound inquiries while maintaining and growing a small pool of existing accounts. They will act as the primary point of contact locally and ensure smooth daily branch operations.

ACL Industrial Technology is a leading independent industrial supply company, dedicated to eliminating supply chain frustration through increased productivity and reduced waste. We supply machinery, welding, safety, abrasives, and industrial products with a focus on fast, easy, and hassle-free service. 

Responsibilities:

• Serve as the primary point of contact and branch custodian, handling customer service and sales, assisting walk-in customers, answering phone calls, and performing occasional ad hoc customer visits.
• Manage a large SKU environment with a background in buying and selling, particularly in welding processes and products.
• Maintain a clean, tidy, and organized branch, ensuring the safety and wellbeing of the local team, and escalating any issues to management promptly.
• Manage a portfolio of smaller accounts, acting as the primary point of contact. Develop a deep understanding of customer needs, building strong relationships to enhance satisfaction and loyalty.
• Drive sales and revenue growth within accounts, identifying upselling and cross-selling opportunities to meet or exceed sales targets.
• Complete all sales reporting requirements accurately and timely within ACL systems.
• Develop comprehensive project plans, manage resources, and ensure successful project execution.
• Build and maintain relationships with clients, suppliers, and team members, ensuring proactive issue resolution to keep projects on track and maintain high client satisfaction.
• Attend daily sales huddles and weekly meetings, following the ACL sales process consistently.

Experience, Qualifications, and Skills

• Experience in sales and/or customer service roles, including B2B supply dealing with a large number of SKUs.
• Proven track record in achieving results and providing strong leadership.
• General knowledge of welding processes and products.
• Competence in using systems, including CRM and ERP (Netsuite experience is advantageous).
• Strong organizational skills with the ability to multitask and be an all-rounder in various branch operations.
• Sales mindset with a love for helping people (colleagues and customers).
• Friendly nature with solid attention to detail and a process-driven approach.

Values

ACL’s values are the fundamental beliefs upon which this business and our behaviors are based. These values are embedded in all ACL roles, and you will need to understand, demonstrate, and apply them in your everyday activities.

• Act with honest intent
• Be a learner, not a knower
• Embrace grit without ego
• Serve with certainty
• Build connected communities

What’s in It for You

• Competitive Salary
• Additional benefits include a vehicle, phone, and potential profit share.
• Work from 7:30 am to 4:30 pm, with some flexibility for early starts or late stays.

Doka Australia is currently looking for a Business Development Manager in which you will represent the company and our products by extending our portfolio focusing on Broadbase and Civil opportunities within the formwork industry.

You will be working with both existing and new customers, work in collaboration with our highly skilled engineers and have the support from the operations and your sales colleagues. In addition, you will participate in an onboarding process that is designed for you and have access to ongoing training and a library of courses.  

This position requires an enthusiastic individual who understands the formwork industry and is able to build key partnerships with a range of stakeholders and effectively close deals. You will be reporting directly to the Head of Sales. 

You will be responsible for:

• To focus on the acquisition of broadbase and civil infrastructure projects 
• To develop both new and existing accounts and expand business through face-to-face contact and regular job site visits with customers as well as cold calling
• To map out business opportunities and acquire broadbase/civil projects with particular focus on profitability, long term market penetration and overall coverage
• To identify market drivers & strategies as well as to develop and steer sales approaches
• To coordinate and effectively communicate with all relevant stakeholders within the organization, especially with global expertise center and country sales and engineering network and resources
• To be proactively involved and accountable from tendering through project acquisition and entire project handling, depending on the complexity and scale of the project as well as per assigned by your immediate superior.