What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

This role reports to the Senior Director, Global Employee Customer Management Leader.

The successful candidate will be responsible for day-to-day operations of a well-established regional SME team within our Global Customer Support organization.

This includes providing in-person leadership to managers, technical support engineers, interfacing with Development on customer impacting enhancements and fixes, recruiting and development of support staff, and meeting or exceeding SME team key performance indicators.

The successful candidate will also have responsibility for leading efforts in developing and implementing world class technical support services, knowledge base content, best practices and methodologies to deliver unsurpassed service and support.   

Responsibilities 

• Listen and drive the best possible internal employee experience and to recruit and retain the best technical talent possible
• Partner with local leadership both within and outside the support organization to provide an exceptional Customer and case support experience including real-time phone and web channels
• Develop and effectively drive local initiatives to help meet our Global Customer Support objectives as measured through key results including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), aging backlog, NPS, engineer productivity, and to keep customers informed through the case relief process Responsible for People Management, including managing multiple managers, hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Participate in and provide oversight to Change Management as it relates to Customer and Technical Support.
• Own and bring to conclusion, customer escalations by working with cross-teams in Support, Development, and Operations teams
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with internal and external customers.
• Understanding the ServiceNow platform and its components
• Manage major operations outages and communications to the customers. Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. 
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage the company’s and department’s vision, goals, mission and values. 

About the role:

Reporting to the Regional Fleet Manager, this full time position is responsible for ensuring that the running maintenance of the Emergency Towage Vessel. The technical Superintendent will maintain the technical status and maximize uptime. This position is based in Cairns.

The Claims Technical Specialist is responsible for providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy.

A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Managers to build their capability in line with the TAL claims capability and delegated authority frameworks. 

• Contribute towards a culture of process improvement. Along with the Team Manager, ensure that change initiatives are embedded and that best practices are adopted, while ensuring a best practice approach to claims handling
• Contribute to department and company projects as required.
• Maintain current knowledge of life insurance guidelines, processes and policy changes.
• Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.
• Other ad-hoc duties as required

Technical Support

• Act as a subject matter expert, responding to Claims Consultant requests and enquiries and to authorise and review claims (and associated benefits payments)
• Provide adverse decision review and sign off on assessment, which may require referral to internal Claims review body
• Support Claims Consultants to use effective communication with customers, treating health practitioners and other stakeholders to drive the best service experience and appropriate claim outcomes for the customer
• Support Client Managers and Team Managers in their reporting to funds and attendance at fund meetings/case conferences related to technical claim outcomes as required
• Development/ enhancement of claims handling procedures and guidelines as required. Assist with embedment
• Review, advise and sign off (within delegation) on policy T&Cs within internal forums, communicating the outcome of approved policy T&Cs within team to ensure understanding/application

Team Capability

• Drive processes to support development of technical capability within claims and implement strategies lto develop technical skills in line with the TAL claims capability framework resulting in progression of delegated authorities in a timely manner
• Coaching Claims Consultants in appropriately executing assessment practices ensuring the timely and quality management of claims. Including completing ‘above delegation’ and ‘within delegation’ reviews of individuals work and recording outcomes and opportunities for development 
• Provide insights into Case Manager technical capabilities for the purpose of performance management and support the Team Manager in development planning for individuals to uplift their capability in line with TAL’s capability framework.
• Deliver training as required

Compliance

• Contribute to the implementation of appropriate governance structures and quality assurance to successfully deliver business solutions.
• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adherence to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work

• Ensure that day to day operations are performed in a safe, professional, efficient and cost-effective manner.
• Manage client expectations and build-up a close relationship and 'goodwill' with the customer representative/client on site.
• Coordinate and execute the daily running maintenance within budget on board of vessels.
• Monitor and follow-up on the planned maintenance system.
• Generate and approve purchase orders and requisitions and receive & inspect goods delivered.
• Work alongside Engineers to ensure smooth and professional on board technical management
• Undertake vessel inspections and report on the status of the vessels to the Regional Fleet Manager and Contract Manager.
• Investigate and analyse root causes of defects and take timely corrective and preventive actions.
• Arrange surveys with flag state and classification authorities and other relevant parties.
• Ensure full compliance of vessel certifications with flag state and class requirements.
• Plan, coordinate and execute dry dockings in line with quality standards, agreed budgets and time lines.
• Supervise and evaluate activities and performance of third party contractors and vendors.
• Ensure damages to be surveyed and repaired in close consultation with classification societies and the insurance department.
• Optimize and implement technical (new build) standards.
• Maintain daily communication with assigned vessels.

• Achieving and exceeding sales and budget targets.
• Increasing market penetration, market share, and coverage.
• Assisting in preparing project proposals with the Target Market Manager.
• Participating in internal/external training and trade events.
• Monitoring competitor activities and maintaining lists of potential customers.
• Identifying new business opportunities in construction markets.
• Providing product specifications, demonstrations, and after-sales service, including updates and complaint assistance.
• Recording customer interactions and quotations in Salesforce.
• Conducting regular site visits and field trial material testing.
• Complying with sales, pricing, and expense policies.
• Issuing technical information/advice per current guidelines.
• Reporting changes to product/project forecasts, monthly expenses, and End of Month Reports to the Target Market Manager.

• Guaranteed hours and shifts in Lake Macquarie West
• Award rate $31.64 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

Do you have 3 months or more experience as a support or care worker including Personal Care Skills but don’t have a Certification in Aged Care or Individual Support? You may be exactly who we are looking for!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Lake Macquarie West area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care services (once trained), including getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

• Guaranteed hours and shifts in SA Metro West
• Award rate $30.61 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

Do you have 6 months or more experience as a support or care worker including Personal Care Skills but don’t have a Certification in Aged Care or Individual Support? You may be exactly who we are looking for!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the SA Metro West area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care services (once trained), including getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care or willingness to be trained to provide personal care for our customers
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

• Guaranteed hours and shifts in Sunshine Coast South region
• Award rate $30.61 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

Do you have 6 months or more experience as a support or care worker including Personal Care Skills but don’t have a Certification in Aged Care or Individual Support? You may be exactly who we are looking for!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the sunshine Coast South area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care services (once trained), including getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 3 months or more in a similar role including experience with personal care or willingness to be trained to perform personal care for our customers.
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

• Guaranteed hours and shifts in and around the Blue Mountains
• Award rate $28.94 -$31.24 per hour +  Super - depending on exp/quals
• Paid km’s + Staff Discounts on groceries clothing, health and wellbeing and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Blue Mountains.  

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and access to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guarantee hours close to home as a permanent part time employee.
• Your well-being is our priority. You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination

Are you an IT professional with a keen attention to detail and a drive for productivity? Do you have the ambition to grow your career while providing high-quality support?  Ideally you have a few years experience, a keen passion to make an impact, drive value and grow.  Bilue is seeking an IT Support all rounder and strong administrator to join our dynamic shared services team.

In this pivotal role, you will collaborate closely with our leadership team to manage and mature our IT support and administration processes, facilitating Bilue’s growth and scalability. The ideal candidate will have the drive and motivation to sieze the opportunity to develop into a functional leadership role, overseeing Information Technology and Information Security Operations within our organisation. If you are passionate about IT and ready to make a meaningful impact, we want to hear from you!

The role

IT Administration and support

In this hands-on role, you will take ownership of IT services for our teams, serving as the first point of contact for troubleshooting, onboarding, and offboarding staff. You will oversee system maintenance, access reviews, and the management of our office hardware, including monitors and laptops. 

Your responsibilities will also extend to managing and administering our systems and software services, which encompass Google Workspace, Slack, Kandji, Cloudflare, Crowdstrike, Jira, Confluence, as well as additional tools such as Miro, Figma, GitHub, and OnePassword. All change requests will be implemented through our processes and be managed and reported on appropriately. 

At Bilue, cybersecurity is a top priority. You will be instrumental in driving best practices in cybersecurity through daily operations, collaborating with our security experts to maintain our certifications and compliance standards. This includes but is not limited to; monitoring events, managing incidents and reporting.

Support and Maintenance Program Administration

You will also administer Bilue's customer support and maintenance program, establishing an external customer-facing support system. Your role will ensure that all SLAs are met and that customer issues are resolved efficiently through resource scheduling and activity monitoring, working closely with our Head of Delivery. 

You

• Collaborative Self-Starter: You are a passionate team player eager to grow and contribute, while effectively managing day-to-day tasks.

• Outcome-Focused: Your primary focus is on achieving results and delivering impactful outcomes.

• Thrives in Fast-Paced Environments: You enjoy working across various levels in a dynamic and diverse setting.

• Innovative Thinker: You are a trusted source for innovative ideas and have the ability to turn those ideas into actionable solutions.

• Proven Partnership Builder: You have a track record of successfully building relationships across departments to enhance collaboration.

• Adaptable to Change: You are ready to embrace change and tackle challenging problems with a positive mindset.

• Confident Communicator: You possess strong interpersonal skills, allowing you to effectively engage and guide individuals from diverse backgrounds.

• Attention to Detail:  You have an extremely high attention to detail and are particular about keeping data and items up to date. 

• Positive Impact Enthusiast: You are enthusiastic about creating a positive impact, and are eager to collaborate in shaping your role as our company scales and grows.

• Keen Learner:  You are prepared to get in and learn, get certified, ask questions - whatever it takes to move forward!

About the opportunity

Join our Global Operations vertical as Customer Support Advisor in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into Contact Support Team Leader, you will help us resolve escalated or exceptional queries on first contact, or to work with our customers to support them through more complex needs, with the endeavor to create a frictionless experience for our customers.  Some of the other responsibilities include:

• Take ownership for complex customer queries, ensuring a timely resolution to a meet our client’s satisfaction 
• Strong stakeholder management, with a focus to build customer relationships and internal networks 
• Utilise a variety of technological platforms to resolve customer queries  
• To obtain in-depth knowledge of Xplor systems to become a subject matter expert (SME) 
• Liaise with colleagues to raise continuous improvement suggestions, using customer feedback 
• Improve customer facing processes 
• Be proactive in meeting our customer’s service level agreements (SLA’s) 
• Collaborate with senior colleagues to ensure that customer needs are being met 
• Demonstrate effective engagement and communication with our customers 
• Answer phone calls/emails/chats in a polite and prompt manner to provide a high level of customer service with a high first time resolution rate 
• Resolves second line customer queries relating to their accounts associated to payment contracts and contractual relationships
• Record all activity associated with any communication in the related management system 

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.

The role of Operations Support Officer – ANZ involves providing a high level of support to the ENR Operations Team Director and the Senior Leadership Team in the management of the ENR Business Unit.

The role requires essential skills in Communication (written and oral), Interpersonal Skills, Creativity & Flexibility, Analytical, Problem Solving, and Networking Skills.

Responsibilities

Project Set Up:

• Support cost centre leads in maintaining registers for clients, projects & personnel
• Liaise with finance to establish new clients & vendors
• Project setup in D365

Client Invoicing & Receivables:

• Monitor, receive & collate all documents required for client invoicing
• Keep client & project records up to date to ensure accurate & timely invoicing

Payables:

• Create purchase orders for contractors and suppliers
• Reconcile costs to sales and receipt in D365
• Reporting:
• Assist with data analytics and Business Unit financial performance reporting

 You will provide support for the Energy and Natural Resources Business Unit team members
:

• Work closely with Business Unit management to ensure smooth running of business functions
• Provide support to all Business Unit personnel
• Assist with maintaining and updating Business Unit systems and processes
• Liaising with other Business Units across the business.
• Liaising with Cost Centre Leads to attain necessary inputs in support of activities.
• Liaising with staff at all levels, within the Australian and New Zealand business and other T&T offices worldwide.
• Setup and maintain project data within T&T systems.
• Prepare invoices, create vendor purchase orders and assist with accounts receivables.
• Assist Director with data analytics and Business Unit financial performance reporting.
• Assist with and produce reports for management and board meetings.
• Maintain Business Unit registers and databases as required
• Preparation of correspondence – letters/emails.
• Preparation of submissions and reports as required.
• Establishing, updating and maintaining the Business Unit filing system for all documents related to administration of the Business Unit and Projects.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
• Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.

• Guaranteed hours and shifts in Hornsby 2077 - Perm Part Time 
• Extensive paid training. Paid km’s. Phone allowance and other discounts 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Hornsby 2077.  

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and access to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guarantee hours close to home as a permanent part time employee.
• Your well-being is our priority. You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.

You will support vulnerable members of the community by acting as an advocate and role model. On a daily basis, you will be...

• Evaluating, developing and delivering evidence-based support plans 
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Work collaboratively within a multi-disciplinary team

About You

To be successful you will have:

• Completed a degree level qualification as an allied health professional (OT/Speech/Social Work)
• Experience creating, implementing and reviewing behaviour support plans
• Proficient, advanced or specialist status as an NDIS Behaviour Support Practitioner
• A genuine passion for working in the Disability sector

What's in it for you?

As you support many, we support you! We offer:

• Flexibility – Choose your hours and days 
• Excellent remuneration – Generous base + car allowance + phone + laptop + salary packaging (inc. novated leasing)
• Work-life balance – Ability to work from home, office/clinic + out in the community
• Career progression – Access to professional development and career growth opportunities within Ability Action Australia and our parent company, MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to our clients

Does this role excite you?  Then, I'd like to hear from you!

Click on the APPLY button OR call me - Carla Morris - on 0447 903 318 OR email me at [email protected]. If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation - https://www.linkedin.com/in/carla-morris-52590138/

You are welcome here

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution. MedHealth is committed to providing a safe and healthy work environment for all staff. As a result, all commencing workers are required to be up to date with COVID-19 vaccinations or have a valid contraindication medical certificate in accordance with the ‘Public Health (COVID-19 Vaccination of Healthcare Workers) Order 2021’. 

• Flexible work/life balance hours and shifts in Penrith - Casual. 
• No previous experience necessary, full training provided!
• Award rate $36.18 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Penrith area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Flexible hours close to home as a casual employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

• Guaranteed hours and shifts in Sutherland - Previous experience essential - but - NO CERTIFICATIONS OR QUALIFICATIONS NEEDED
• Award rate $30.61 - $38.26 per hour + Super + Paid KM's
• Employee benefits including discounts on food, clothing, health and wellbeing and more!

When was the last time you made a difference in someone's life?

Have you got previous care work experience including personal care but no certification or quaification?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Sutherland. 

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and access to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guarantee hours close to home as a permanent part time employee.
• Your well-being is our priority. You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• This role requires previous experience in a similar role including personal care - but without any certifications or qualifications
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

• Guaranteed hours and shifts in SA Metro West region
• Award rate $31.24 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the SA Metro West region area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Certicate III or above in Aged Care or Individual Support, Disability or Nursing.
• Experience of 6 months or more in a similar role including experience with personal care, manual handling, hoist training and medications.
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso Service journey, where we are aiming to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for great Community Support Workers.

The Role

We’re on the lookout for experienced, reliable, dedicated, compassionate, and empathetic Community Support Workers to join us in a casual role, making a difference by supporting our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As a Community Support Worker at Incluso Services you will be working within the community to support the day-to-day needs of our participants such as providing personal care, meal preparation, domestic assistance, social support, transport, and personal development. You'll have the opportunity to forge strong connections with your participants, gaining insight into their needs, preferences, and goals. This understanding will enable you to provide tailored support, empowering them to accomplish what truly matters to them.

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• Strong communication abilities, both written and verbal, to effectively interact with individuals.
• Transferable skills in providing care with compassion, empathy, and resilience.
• Physical aptitude to perform various manual tasks with ease.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

What we offer:

• We offer an Employee Assistance Program for support and because time out is so important.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Purpose of the role

The Sales Support Executive role will be responsible for the tracking and analysis of sales.

A key responsibility of the role will be to support the account team with administrative management of promotions, price and product detail.

Proven experience in sales; experience as a sales support executive or in other administrative positions will be considered a plus.

KPI's

• Updating & Analysis of daily sales across the business  

• Management of promotional plan – management of promotional grid, loading & reviewing in trade spend system & customer system
• Reviewing promotional ROI
• Maintenance of promotional booking Forms for states and MSOs

• Management of product data New Line Forms & Internal master data
• Price maintenance & paperwork

• Building briefing materials for the field force
• Management and uploading of street funds 
• Adhoc tasks

Personal Leadership

• Effective communication across the business
• Consistently sets the standard for behavior with own actions and behaviors
• Lives and champions TCCD Business Values and challenges inappropriate behaviors
• Makes well considered, informed decision, and follows through decisively with actions
• Prioritises tasks and manages time effectively to meet deadlines maximize personal productivity
• Displays resilience and perseverance when confronted by considerable obstacles and setbacks
• Exerts positive influence to meet objectives and build effective relationships

Key Relationships

• National Business Manager
• National Account Manager
• Operations team
• Field team

Key Challenges

• Conflicting priorities / time management
• Adapting to changing business priorities

Skills and Qualifications

• Exceptional attention to detail
• Analytic skills
• Strong IT skills (technical)
• Strong MS Office skills esp. Excel
• Ability to prioritize and manage time effectively
• Field or retail experience will be highly regarded

Personal Attributes

• Self motivated and energetic
• High level of written and oral communication skills
• Ability to work limited supervision when required
• Works effectively in a team environment

Company Description:

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

Veracross SIS is a one-person, one-record school management platform

Magnus Health provides cloud-based Student Health Record (SHR) solutions

Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.

Epraise incentivizes student well-being and connects teachers, students, and families.

Firefly provides an online learning space for students and teachers

Position Description:

Veracross Associate Support Specialists provide the first level of customer support, working on our Technical Support Team to provide well-informed and timely responses to customer questions and issues. They act as a crucial link between internal engineering teams and product users. This individual applies their basic knowledge of a product area to the unique needs of the customer in order to guide users to resolutions. This position requires analytical and general software problem-solving skills and a commitment to service and quality. The Associate Support Specialist reports directly to the Technical Support Manager. 

 
Job Responsibilities:  

• Interact directly with customers via several channels, including a ticketing system and Zoom calls or meetings, building relationships by consistently demonstrating expertise and professionalism 

• Manage and prioritize multiple open cases at one time 

• Ask customers targeted questions to quickly understand and diagnose the root of a problem 

• Analyze customer requests, replicating, researching, and resolving technical problems and questions and guiding the client to our knowledgebase solutions whenever possible 

• Provide prompt and accurate responses to clients, tracking cases through resolution within company SLA guidelines 

• Collaborate with the support consultant and support engineering teams to escalate issues that cannot be resolved by a specialist 

• Identify, update, and maintain internal and external knowledgebases in order to improve support documentation deficiencies   

• Identify and log system bugs for the product team 

• Gain a detailed understanding of at least one support specialist team with knowledge of those software modules and how they are used by schools

• Bachelor’s Degree or equivalent customer service experience 

• 0-2 years of experience working in client support in the software industry 

• Demonstrated aptitude for using, teaching, and communicating information about technologically sophisticated software to non-technical users 

• Demonstrated excellent written and verbal communication skills 

• Passionate about learning new software, able to build, retain, and apply knowledge across a variety of product areas 

• Demonstrated problem-solving skills, able to analyze customer requests and provide them with timely resolutions 

• Highly motivated with the ability to work both independently and collaboratively as a member of a team in an open space environment. 

• Friendly with a positive attitude and a desire to contribute to a positive community culture 

• Industry knowledge of the K-12 private school sector and other education SaaS products a plus 

The best tools to get the job done!

When you join Veracross, you get a brand new Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office. There's also an allowance for your setup at home to ensure you're comfortable working there.

Growth opportunities!

Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.

Work/life balance

Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?

Parental leave policy

As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.

Flexibility

Veracross offers a flexible working environment, including hybrid options to work from home and the office.

Make a difference

Our work makes a positive contribution to our schools, their students and their families around the world!

Snacks, drinks & coffee

Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.

Culture

The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso Service journey, where we are aiming to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for great Community Support Workers.

The Role

We’re on the lookout for experienced, reliable, dedicated, compassionate, and empathetic Community Support Workers to join us in a casual role, making a difference by supporting our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As a Community Support Worker at Incluso Services you will be working within the community to support the day-to-day needs of our participants such as providing personal care, meal preparation, domestic assistance, social support, transport, and personal development. You'll have the opportunity to forge strong connections with your participants, gaining insight into their needs, preferences, and goals. This understanding will enable you to provide tailored support, empowering them to accomplish what truly matters to them.

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• Strong communication abilities, both written and verbal, to effectively interact with individuals.
• Transferable skills in providing care with compassion, empathy, and resilience.
• Physical aptitude to perform various manual tasks with ease.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

We are seeking a dedicated and compassionate DES - InWork Support Coach to join our team in Chester Hill and surrounding suburbs, Australia. As part of our Disability Employment Services program, you will play a crucial role in supporting job seekers with disabilities in the Canterbury Bankstown area, helping them achieve their employment goals and maintain long-term success in the workplace.

• Provide personalized coaching and support to job seekers with disabilities, assisting them in overcoming barriers to employment
• Develop and implement tailored employment plans for each client, considering their unique skills, abilities, and career aspirations
• Conduct regular check-ins with employed clients to ensure job retention and address any workplace challenges
• Collaborate with local employers to identify suitable job opportunities and promote inclusive hiring practices
• Assist clients with job search activities, including resume writing, interview preparation, and job application processes
• Maintain accurate and up-to-date client records, progress reports, and program documentation
• Liaise with community organizations, healthcare providers, and other stakeholders to ensure comprehensive support for clients
• Stay informed about local job market trends and employment opportunities in the Canterbury Bankstown area
• Advocate for clients' rights and needs in the workplace, promoting a supportive and inclusive work environment