Looking for an opportunity to work closer to home in Goulburn? Our client is offering a fantastic role for someone with experience in sales support, customer service and administration who is looking to be part of a busy close knit family business. 

About Gecko Cleantech
Founded in 1997, Gecko Cleantech is a family-owned business based in Goulburn, NSW. They provide innovative spill, cleaning, and safety products, helping customers across Australia reduce costs and pollution.

About the Role

In this position, you’ll play an integral part in supporting sales operations, processing orders, managing customer inquiries, and working closely with the sales team and the General Manager. If you're ready to bring your good administrative and customer service skills into a rewarding environment and enjoy working with a team who have great work ethics and professional values, this could be your ideal role.

• Processing sales orders, delivery notes, and tax invoices
• Providing customer service via phone and email
• Supporting sales representatives with accurate data entry and reporting
• Assisting with quotes and general sales administration
• Managing daily KPI reports and clearing bank feeds
• Contributing to the efficient operation of the sales process
• Following up on sales leads
• Making calls to prospective clients to book appointments for Sales reps

About You

• 2 - 5 years Minimum experience in admin, sales support or customer service
• Strong organizational skills with the ability to manage multiple tasks
• Familiarity with CRM systems (experience with SAASU is an advantage)
• High attention to detail and accuracy in data entry
• Excellent communication skills and a team-oriented mindset
• A strong fit with a purpose driven, family-oriented work culture

What’s in it for You?

• A stable, full-time role in a respected local business
• The chance to work close to home, avoiding long commutes
• A supportive environment with a strong team dynamic
• Competitive salary package
• Autonomy,  you will be trusted to do your work, no micromanagement 

To apply, please submit your resume along with a cover letter detailing your suitability for the role.

Keywords Studios is one of the largest go-to technical and creative services providers to the global video games industry. We provide integrated art production, engineering, audio services, testing, localization, and player support services for PC, Playstation, Nintendo, Xbox video games. How big are we? 17,000 employees. 80+ Studios. 20+ Countries. EUR$650M+ Revenue. Best of all, we continue to grow in a sustainable way. 

Keywords Studios Australia, consists of Wicked Workshop (Vic), Tantalus Media (SA, Qld, Vic), and Mighty Games. In 2023 we added over 70 new, talented individuals surpassing 250 employees in Australia. We're anticipating similar growth for 2024. Whilst we're backed by a highly successful parent company, we still enjoy the intimacy and independent studio feels. If you're a passionate, collaborative, can-do, delivery focused individual, we'd love to hear from you. 

Tantalus South is located in Adelaide and employs some of the best talent in video games South Australia has to offer. Some would even say in Australia. With over twenty staff members, 2024 will see us continue to add to this high achieving, quality driven, fun loving team. Experienced professionals with prior experience in shipping AAA games across Console, PC, or Nintendo, we're keen to speak with you. 

Job Description

Tantalus South are looking for a Technical Artist specializing in VFX and shaders, to join our team in our Adelaide CBD Studio. 

As a Technical Artist (VFX), your role is to craft and integrate dynamic real-time visual effects, help improve technical pipelines, workflows and VFX creation techniques / tools, and support overall art creation and optimization.

Responsibilities 

• Create or re-invent VFX and shaders. 
• Confidently communicate with other disciplines, including 3D art and engineering, to facilitate solutions that push the project forward. 
• Support art content production by advancing art pipelines, workflows and methodologies. 
• Develop tools and processes that facilitate content authoring with an emphasis on user experience, quality and productivity. 
• Asset optimisation, integration, performance profiling and validation. 
• Collaborate with other Technical Artists to maintain and further improve on project / studio tools and workflows. 
• Create and maintain technical documentation. 
• Assist with asset creation or re-invention in domains outside your area of expertise if needed. 
• Expectations 
• Proactively identify problems and propose, test and document solutions. 
• Research and explore new technologies and techniques and keep up-to-date with the latest trends in game development. 
• Share learnings and best practices, workflows and new tools with the wider team. 
• Be available for technical support for the art and animation team. 
• Actively demonstrate a desire to learn and grow professionally. 
• Contribute towards a positive and supportive company culture. 

• Approx. 10+ years of Games Industry experience (Senior). 
• Experience in art and animation content creation. 
• Strong attention to detail, able to multi-task and adapt to change. 
• Artistic eye and solid understanding of art pipeline. 
• Proficiency in scripting and coding in one or more of the following - Python, C#, C++, HLSL, MEL, MaxScript. 
• Knowledge of industry DCC packages – Maya, 3DS Max, Blender, Adobe Suite – with strong foundational knowledge in at least one. 
• Current development experience with Unity, UE4 or UE5. 
• Skills and interest in - Shader development, Pipeline and tool development, VFX / Particles, Real-time physics simulations. 
• A passion for games, an interest and awareness in the latest trends, tools, technology and approaches in creating content. 
• Strong time management and problem-solving skills. 
• Effective communication skills. 

Bonus Skills 

• Skills and interest in one or more areas - Character rigging, Procedural asset generation, Lighting, Real-time rendering and post-effects, Asset optimisation and performance profiling. 
• Experience in AAA game development. 
• Familiarity with Maya API. 
• Experience with Houdini and Substance Designer. 
• Experience with console development – Nintendo Switch, PlayStation and Xbox. 
• Traditional art / drawing / painting / photography skills. 

• Competitive Market Rate Remuneration. 
• Employee Assistance Program. 
• We offer a range of flexible working arrangements including - full-time, compressed week, and hybrid work. 
• Benefits and discounts through our employee portal, Employment Hero. 
• Best of both worlds - perks of a global business with the intimacy of a small business. 
• Opportunity to work on a diverse range of next generation games and collaborate with some of the best in the industry. 
• Wellbeing reimbursement for purchases relating to your health. 

Additional Information

If you'd like to know more about Keywords Studios we recommend visiting our corporate site HERE

Our recruitment process typically consists of an initial review of your application and if suitable followed with a Teams or Phone interview. For those selected to progress further it may include an online assessment, and two interviews which can be conducted onsite or remote. 

All applications will be responded to within five to ten business days where possible. For those who make it to interview stage, feedback will also be provided.

As part of our ongoing efforts to improve our candidate experience, we do randomly select individuals to participate in a very short, anonymous, survey. Your feedback is important to us and we appreciate your time providing this. 

Should you wish to discuss Keywords Studios and our opportunities prior to making an application please feel free to call our Head of Talent Acquisition, Stan Rolfe on +61 416 048 976. Leave a message and he'll return your call as soon as possible. Please note Stan is based in Perth, Western Australia. 

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

Role Information: EN

Studio: Tantalus Media

Location: Adelaide, Australia

Area of Work: Art Services, Game Development

Service: Create

Employment Type: Full Time, Permanent

Working Pattern: Hybrid

Join Our Team as a Software Support Engineer (SSE) 

Are you a problem solver who thrives on helping customers succeed? As a Software Support Engineer (SSE) on our growing team, you'll be at the forefront of assisting our customers with installing our software, deploying it to cloud-hosted environments, integrating it with their data sources, and upgrading to the latest versions. You'll work closely with customers, often via Zoom, to troubleshoot technical issues related to our software and their environments, including firewalls, third-party authentication, and general IT challenges. 

In this role, you'll be a valued member of our product development team, influencing the evolution of our products to enhance customer satisfaction and resolve common pain points. 

We're looking for someone who: 

• Loves solving problems: You're driven to find the true root cause of issues and won’t stop until it's resolved. 

• Communicates effectively: You're responsive, articulate, and ready to help customers even during off-hours when needed. 

• Has dual OS expertise: You're comfortable with both Linux and Windows and familiar with cloud environments like AWS or Azure. 

• Constantly improves: You're always looking for ways to better your craft, support your teammates, and innovate. 

• Pays attention to detail: You enjoy digging through logs to piece together clues and uncover the root cause. 

• Is patient and empathetic: You excel at supporting customers with care and understanding. 

• Learns quickly: You’re often the one suggesting new ideas and elevating the team’s standards. You know how to make your ideas heard while being a team player. 

• Is technically adept: You can deep dive into issues using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools, with a solid grasp of networking technologies like TCP/IP, HTTP(S), and Ethernet. 

• Can support the APAC region.  8 AM – 5 PM MYT – Can work other locations, but this is the base time to cover (Japan, Malaysia, Australia, and New Zealand as examples)  

• You have a bachelor's or associate degree in Computer Science, Information Technology, Information Systems, or a related field.  

• You’re open to periodic travel to work with customers on-site or attend meetups for some face-to-face time with your colleagues. 

• Experience with Linux and Windows, and familiarity with cloud environments like AWS or Azure. 

• Experience with using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools. 

• You know how to balance work with life, and you're looking for a role that respects that.  

• You’re excited about working with smart, passionate people in a scale-up environment with great investors and a bright future. 

If this sounds like you, we’d love to have you on board. Apply today and help us shape the future of our product and customer experience!