Assistant Manager -Western Hotel

• $74,000 Base Salary + Super + Bonus + Team Benefits
• Development Opportunities
• Amazing perks - check out our full benefits at the bottom of this ad

Paying homage to the former owner’s father who’s well-known in the community, Ian’s Western Hotel has undergone recent renovations and renaming to now be known simply as Western Hotel.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at Western Hotel

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

We are looking for an experienced, professional and enthusiastic Duty Manager (Hotel) to lead the Front Office team at Oaks Gelong Suites.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Approved Sponsor – Oaks Hotels & Resorts Suites

Annual salary range: $75,000 - $80,000 (excluding superannuation)

Expected hours: 38 per week

Location: 10 Bellerine Street Geelong

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Position Type :

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

About the team:

Our PM teams work on significant projects with major banking and finance clients within the Capital Markets sector.

What you will be doing:

• Working closely with clients, local colleagues and the wider global team you will manage significant projects.

• Manage project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed

• Manage project risk and assist with problem resolution

• Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables

• Plan and coordinate all aspects of technical projects from initiation through delivery.

• Ensure requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Serve as liaison between technical and non-technical teams

• Working with cross functional teams to delivery projects on time and to budget

What you will need:

• At least 8 years of end-to-end Project Management experience in IT Software Implementation Projects for Banking/Capital Markets.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

This role will be based in Melbourne Australia.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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